We are currently seeking to recruit an experienced Gaming professional for the opportunity to join our existing team of Customer Service Managers - Gaming at our Aspers Westfield Stratford City site.
Aspers Customer Service Managers (CSM) - Gaming are responsible for achieving Gaming contribution targets by optimising gaming service delivery. This role is fundamental in displaying visible leadership through developing, motivating and empowering Live Table Gaming team members to deliver an engaging customer experience and by leading in example in ensuring that Aspers core service values are demonstrated.
We are currently seeking a professional individual for the opportunity to become an Electronic Gaming Host at our Aspers Westfield Stratford City site.
Aspers Electronic Gaming Hosts are responsible for ensuring that customer visits to Slot machine and Electronic Gaming provide excitement and entertainment through the delivery of outstanding customer service; ensuring the basic maintenance and appearance of designated areas; reporting any malfunctions or any suspicious behaviour; reporting any suspicion of problem gambling; reporting any suspicion of organised and systematic money lending; reporting any suspicion of money laundering.
We are currently seeking an experienced Customer Service professional for the position of Guest Services Host at our Aspers Westfield Stratford City site. The role will be responsible for delivering a proficient and efficient customer service experience at the Guest Services area which is often the first point of contact customers have with our staff.
We are currently seeking experienced and qualified professionals for the positions of SIA Door Supervisor Licenced personnel at our Aspers Westfield Stratford City site.
Working as Brand Ambassadors for the business, our Security personnel are advocates for creating a friendly; entertaining and safe Aspers Casino environment, compliant with license conditions and SIA legislation. They are accountable for the delivery of exceptional customer service and minimising risk. Responsibilities for the role include but are not limited to:
We are currently seeking experienced Customer Service professionals for the position of Bar Hosts at our Aspers Westfield Stratford City site.
Aspers Westfield Stratford City (WSC) Food & Beverage (F&B) Team Members support the operations in generating an efficient and profitable food and beverage department. The F&B Team Member is accountable for ensuring that customer visits to food and beverage areas of the casino are provided with excitement and entertainment through the delivery of outstanding customer service. The vision of the role is focused on supporting the management team in maximising sales and revenue through customer satisfaction.