Terms, Conditions & Policies

 

Aspers World T&Cs

These terms and conditions (“terms”) govern participation in the Aspers World loyalty rewards programme (“Aspers World”) and the issue and use of the Aspers World cards. Within these terms, a “Member” means a person who has agreed to the Aspers World terms and to whom an Aspers World card has been issued.

  1. Information about us

      Who we are

    1. We are Aspers UK Holdings Limited (referred to as “Aspers”, “we”, “us” and “our” in these terms), a company incorporated in England and Wales with company number 07262042 and whose address is 1 Hans Street, London, SW1X 0JD.
    2. Aspers, together with Aspers Online Limited and Aspers Group Limited form the ‘Group’. The Aspers Group provides both land based services in casinos and online services through various software and/or platforms (including the aspers.com website).
    3. How to contact us

    4. You can contact us:
      1. by post: Collator, Aspers Casino Westfield Stratford City, The Loft, Montfichet Road Olympic Park, London E20 1ET; or
      2. by email: collator@aspers.co.uk.
  2. These terms
    1. These terms should be read in conjunction with the casino rules, available onsite and online at www.aspersstratford.co.uk, www.thecasinomk.co.uk, www.aspersnorthampton.co.uk and www.aspersnewcastle.co.uk. If you apply to join Aspers World, you agree to these terms.
    2. Please ensure that you read these terms carefully and if you have any queries regarding these terms or the services provided by us, please do not hesitate to contact us using the details set out above.
  3. How to receive an Aspers World card
    1. Aspers World is free to join. In order to create a membership account and receive the full benefits of Aspers World, please bring valid photo identification (see further below) along to the “Guest Services” area of an Aspers participating casino and ask to sign up to Aspers World.
    2. Valid photo identification means a current passport, current UK photo driving licence, current EEA member state identity card, current international photo driving licence or current resident permit (resident permit please ask at “Guest Services” for details).
    3. Only one membership per person is permissible. Members may only have one active membership account and a maximum of three active cards at any one time.
    4. Only the Member listed on the card may participate in the Aspers World programme using the card associated with their account. Membership cannot be shared.
    5. Admission to Aspers World may only be granted at Aspers’ absolute discretion following an application for membership. An application may only be made in respect of an individual.
    6. All Aspers World cards will remain the property of Aspers.
    7. Please refer to our Privacy Policy for further information regarding how your personal data is processed by us. Aspers reserves the right to refuse an application for any reason and shall not be obliged to explain its reasons for its refusal.
  4. How to use an Aspers World card
    1. An Aspers World card can only be used in Aspers participating casinos. Members can earn Aspers World Points on slot machines, electronic roulette terminals, table games, poker and food and beverage.
    2. Once you have received your Aspers World card, insert the card into a slot machine, electronic roulette terminal or hand to a dealer at a table game to start earning points (“Aspers World Points”).
    3. Aspers World Points will automatically accrue every time you use your card and/or play on slot machines, electronic roulette terminals, table games, poker and food and beverage at any Aspers Casino.
    4. Aspers World Points will expire once a guest has been inactive for a period of six months; inactive means failing to record any carded visit or purchase at any Aspers’ property or participating casinos.
    5. If you wish to cash out winnings of £1,500 or more or purchase chips or games at a value of £500 or more, an Aspers World membership account (including valid photo identification) will be required in order to do so.
    6. Aspers World Points can be redeemed once a minimum of £1 in value has been accrued. £5 minimum for FREEPLAY Chips; these being non-negotiable, must be played as a single bet and cannot be changed for cash or chip equivalent.
    7. Aspers World Points can be redeemed as FREEPLAY XTRA on slot machines and electronic roulette terminals or can be used for full or part payment on food and beverage purchases. To redeem FREEPLAY XTRA at a slot machine or electronic roulette terminal, guests enter a six-digit pin number (day, month, year of birthday in 01 01 01 format) via the Aspers World member display screen and choose the amount to redeem. Balances are only redeemable in £1 amounts. To redeem Aspers World Points on food and beverage purchases, guests must hand over their Aspers World card at the point of purchase and instruct the Aspers’ representative on how much they would like to redeem.
  5. Terms of participation
    1. To participate in Aspers World, Members must be 18 years or over.
    2. Employees of Aspers are not eligible to join Aspers World.
    3. Subject to these terms, Aspers World may issue benefits to Member, to be determined and awarded at Aspers’ absolute discretion, on the basis of information recorded by use of the card during the Members’ visits to participating casinos operated by Aspers.
    4. Aspers may suspend or withdraw membership from any Member who, in its view, abuses the Aspers World programme or in any way brings the Aspers World program into disrepute.
    5. The benefits of Aspers World are intended for the use of the Member registered to the card. If any Member provides their Aspers World card or details to any other person for the purpose of gaining benefits and/or Aspers world Points, we reserve the right to either cancel or suspend the membership account of such Member, at Aspers’ absolute discretion.
    6. It is the responsibility of the Member to notify Aspers of any change to their details including but not limited to a change to their name, postal address, occupation, email address and contact number.
    7. In the event of death or bankruptcy of a Member, such Member’s Aspers World membership account will be cancelled, and no benefits will be accrued.
    8. We will cancel the Aspers World account cards (and membership accounts) of all Members who are excluded from Aspers’ casino facilities for any reason, including their own self exclusion, and all accrued benefits will be non-recoverable.
    9. It remains the responsibility of the Aspers World cardholder to ensure Aspers World cards are inserted properly into the machine when playing slots or electronic roulette terminals.
    10. Aspers’ Management reserves the right, at its sole discretion, to adjust Aspers World Points balances due to misuse, machine malfunction or computer error etc.
    11. In the event of a lost or stolen card, the issue of a replacement card to a Member will be at Aspers’ absolute discretion.
    12. Aspers will not be not responsible for lost or stolen Aspers World cards, including any resulting misuse.
    13. In the event of a dispute, Aspers’ decision will be final and binding.
    14. Members who cancel their Aspers World membership will not be entitled to any benefits. Any Member who cancels their membership may apply to rejoin the programme at any time.
    15. Any Member may be excluded from Aspers World at Aspers’ absolute discretion.
    16. Aspers will not be held responsible nor have any liability for third party products and services for whatsoever reason and howsoever arising.
    17. By registering with Aspers.com through the express opt-in box on the Aspers World application form, and subject to selecting marketing contact permissions, you acknowledge that the Aspers Group may share and/or disclose your personal information such as your name, email address and telephone number with our business partner Daub Alderney Limited (“Daub”), with regards to setting up an Aspers.com account. We may also share and disclose personal information with “Daub” for the purpose of providing you with marketing offers for Aspers.com which we believe may be of interest to you. For further information regarding this, please refer to our Privacy Policy.
    18. Aspers reserves the right to change the terms and conditions for Aspers World in line with the Gambling Commission’s Licence Conditions and Codes of Practice (LCCP) “fair and open provisions”. Customers will be notified of material changes to terms and conditions before they come into effect and this may be by a notice being displayed on casino premises.
    19. The data of all Members are administered by the Aspers Data Protection Officer in accordance with the Data Protection Act 2018. Full details regarding how Aspers manages the personal data collected from its customers can be reviewed via the available Aspers Privacy Policy (together with details regarding how to submit a data subject access request).
    20. Governing law; both parties agree that these terms shall be governed in all respects by and construed in accordance with the laws of England and Wales and both parties each submit to exclusive jurisdiction of the courts of England and Wales.
  6. Site Links

    The materials that can be linked from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not imply or constitute its endorsement by us, and you assume all risk with respect to its use. If you follow a link to any of these websites, please note that these websites have their own terms and conditions and privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information or personal data to these websites.

  7. Copyright Notice

    The copyright in the contents and materials of this website is owned by the Group. As content on the website is copyrighted, any unauthorised use of any materials on the website may violate our rights pertaining to such material. If a user downloads the materials on the web site for personal or non-commercial use, the user must retain all copyright and other proprietary notices contained in the original materials on any copies of the material. Materials on the web site may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes.

  8. Disclaimer
    1. The materials contained in this website are for general information only and do not constitute advice on any matter. We accept no responsibility for any loss caused by reliance on any statement contained in this website. Links to other sites from these pages are for information only and we accept no responsibility for any material contained within those sites.
    2. Due to the nature of the electronic communication process, we cannot, nor do we, guarantee or warrant, that access to our website (or any part of it) will be uninterrupted, or without delay and we accept no liability in this respect. Furthermore, whilst we make all reasonable attempts to exclude viruses from this website, we cannot ensure that it will be free of viruses and we cannot and do not accept any liability in this respect. You are therefore recommended to take all appropriate safeguards before downloading or accessing information from this website.
    3. This disclaimer and any claim based on use of information from this website shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.
    4. This site contains information, content, features, products and services which are suitable only for persons over 18. Therefore this website, and any part of it, is only available to those who are over 18 years of age. By continuing to the next page or visiting, using, viewing the whole or any part of it or having any involvement whatsoever with this website you are confirming that you are over 18 and will not misuse the website in any way and continue to use this site in accordance with and compliance with all elements of English law. If you are under 18 years of age or do not agree to be bound or abide by this notice then you are not authorised to or visit, use, view the whole or any part of it or have any involvement whatsoever with this website and must leave the website immediately. We reserve the right to take action against those who do not do so.
  9. Discounts

      50% off day-pass entry to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park terms and conditions
      For Giraffe and Elephant tier:

    1. 50% off day-pass entry to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park (family pass; 2 adults 2 children). Please email portlympneretail@aspinallfoundation.org and communicate your Aspers World membership number, with at least two weeks’ notice.
    2. 30% off accommodation at Port Lympne Hotel & Reserve and 20% off food and beverage at Port Lympne Hotel & Reserve terms and conditions
      For Rhino and Lion tier:

    3. 30% off accommodation to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park. Subject to availability and excludes Lion Lodge and Tiger Lodge. Accommodation bookings are to be emailed to shortbreaks@aspinallfoundation.org and you must communicate your Aspers World membership number. Bookings must be made at least two weeks prior to your arrival date.
    4. 20% off food and beverage to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park. Excludes Christmas and other accommodation or food offers; applicable for full price units and food and beverage in the Mansion House restaurant or Babydoll’s Wood Fired Pizza. Bookings must be made at least two weeks prior to arrival date.

Safer Gambling

Most people gamble for fun and enjoyment. However, some people think of gambling as a way to make money, spend more than they can afford, or use gambling to distract themselves from everyday problems.

Following these tips can help you to gamble more safely.

Tips for Safer Gambling

  1. Don’t think of gambling as a way to make money:
    Think of gambling as an entertainment expense – just like buying a movie ticket.
  2. Only gamble with money you can afford to lose:
    Gamble within your weekly entertainment budget, not with your phone bill or rent budget.
  3. Set a money limit in advance:
    Decide how much you can afford to lose before you go to play. When it’s gone – it’s over! If you win, you’ve been lucky, but don’t be disappointed if your luck doesn’t continue.
  4. Set a time limit in advance:
    It’s easy to lose track of time when you’re gambling. Set a time limit or alarm, and when time’s up – quit! Odds are that the more time you spend gambling, the more money you will lose.
  5. Never chase your losses:
    If you lose your set money limit and then try to win some of it back before you leave, then you haven’t really set a money limit. Chasing your losses will usually just lead to bigger and bigger losses.
  6. Don’t gamble when you’re depressed or upset:
    Decision-making can be more difficult when you’re stressed or emotionally upset. Make sure you only gamble when you’re feeling happy and clear headed.
  7. Balance gambling with other activities:
    When gambling becomes your only form of entertainment, it’s unlikely that you’re still just gambling for the fun of it, and your gambling may even be a problem. Make sure gambling isn’t your only pastime.
  8. Don’t take your bank card with you;
    This is a good way to safeguard your money limit and not let being “in the moment” warp your judgment.
  9. If you use the Casino Cash Desk;
    Consider setting daily financial limits that are within your means by limiting the amount of money that can be withdrawn at the cash desk.
  10. Take frequent breaks;
    Gambling continuously can cause you to lose track of time and perspective. Step out for some air or a bite to eat at regular intervals.
  11. Responsible alcohol consumption;
    Alcohol can cloud judgment, and good judgment stands as your main line of defence against letting gambling get out of control.

How much do you spend on gambling?

www.BeGambleAware.Org offers a calculator that can help work this out for you.

This tool is completely anonymous and confidential - they do not ask for any personal details and do not store any data. Remember, everyone has different income and expenditure levels, and different financial limits. It is up to you to decide how much is ‘too much’.

Self-Exclusion

If you think you are spending too much time or money gambling, then ask staff for more information about self-exclusion schemes.

Self-exclusion means asking a gambling provider to exclude you from gambling with them for a length of time, with a minimum period of 6 months. All gambling providers in Britain provide this option, allowing any customer who has followed the procedure to request self-exclusion.

If you choose to self-exclude please then consider also calling the National Gambling Helpline, Speak to an Adviser on Freephone 0808 8020 133, 24/7, who can offer you free, confidential advice and counselling, self-exclusion can be helpful but will be more effective if you also give them a call.

The National Gambling Helpline can provide information, advice and support in over 200 languages. Call them and ask them for help in the language of your choice. Advisers will be able to let you know where counselling can be offered across Great Britain in other languages.

How the self-exclusion schemes work:

SENSE allows people to voluntarily enrol in a scheme to exclude themselves nationally from all land-based casinos in the UK.

  • You will be excluded for a minimum six months.
  • You will be removed from all marketing databases and you will not be contacted during the period of your self-exclusion.
  • You cannot leave the scheme before the minimum exclusion period has expired.

By joining self-exclusion schemes, you are agreeing that:

  • The information you provide to join a scheme will only be shared with operators within the specific scheme.
  • You will stay away from the venues from which you have self-excluded.

It is up to you to keep to your self-exclusion agreement, but the company and the staff will do all they reasonably can to help you. If you visit a venue from which you have self-excluded and are recognised or identify yourself as being excluded, you will be asked to leave and the other venues in the scheme will be informed.

If you want to self-exclude from online gambling, then you can visit GAMSTOP www.gamstop.co.uk which is currently available as a multi-operator self-exclusion scheme to UK and NI residents. It does not yet cover all gambling websites.

Blocking Software

You can download a ‘site blocker’, which can block access from computers, tablets and phones to many online gambling sites, including some sites which are not part of the GamStop scheme e.g. illegal and overseas websites. Site blockers may also prevent some gambling advertising.

We know that you will be more likely to manage your gambling if you combine the use of blocking software and other technical tools like GamStop with the free treatment options on offer.

SlotGuru

SlotGuru is easy to use and a powerful new app that aims to educate and empower players to make better slot decisions every time.

Ask one of the Aspers team members for more information on the app or visit www.slotguru.net

SENSE

Self-Enrolment National Self Exclusion Scheme

SENSE allows people who believe they have a problem with their gambling to voluntarily enroll in a scheme to exclude themselves nationally from all land-based casinos in the UK.

For further information on how to enrol please ask a member of staff.

Help & Advice

GamCare

GamCare operate the National Gambling Helpline and remains the first port of call for anyone experiencing problems with gambling. GamCare’s fully-trained advisers provide confidential advice, information and support to anyone experiencing a gambling problem, as well as to affected others. GamCare’s advisers take calls over the phone as well as through a secure chat system. The service is confidential and is available 24/7.

National Gambling Helpline 0808 8020 133
www.GamCare.org.uk

Gambling Therapy

Global online support service for people who have been adversely affected by gambling. Our team of expert advisers deliver effective support via:

  • A text based Live Advice Helpline
  • A wide variety of online groups and forums
  • Confidential advice by e-mail
  • Information database on local resources around the world

www.gamblingtherapy.org

Gamblers Anonymous UK

This site offers various help for the compulsive gambler including a Forum, Chat Room, Literature and of course most importantly a meeting finder

Meetings are the core of Gamblers Anonymous and they have meetings every day of the week throughout the UK

www.gamblersanonymous.org.uk

Gordon Moody Association

Gordon Moody Association offers a unique and intensive residential treatment programme in the UK for those gamblers most severely addicted

To apply for a position please complete the online form on http://gordonmoody.org.uk/

National Debtline

Helpline 08088 084000
www.nationaldebtline.co.uk

Offers advice and support to enable callers to deal with their debts in a proactive and informed way. Self-help information packs are sent free to individuals with debt problems.

BeGambleAware

www.begambleaware.org

Established by the Responsibility in Gambling Trust to provide advice and information about responsible gambling.

On this website, you'll find advice and get access to free, confidential help by phone or online. You can learn about how gambling works, check if you or someone you know may have a gambling problem, and find tips on how to stay in control

Money Advice Service

www.moneyadviceservice.org.uk
Tel 0300 500 5000

The Money Advice Service is an independent service which gives free, unbiased money advice to everyone across the UK – online, over the phone and face to face.

Corporate Compliance Statement

The Aspers Group is committed to conducting its business with integrity and to adopting respectable and ethical standards, acting across its business interests with due care and diligence. The Company is committed to compliance with the Gambling Act 2005, the Gambling Commission’s Licence conditions and Codes of Practice, the Anti-Money Laundering Regulations 2017 and the Licensing Act 2003.

The Company ensures that its employees are aware of and fully comply with the licensing objectives and will deal with the Gambling Commission in an open and co-operative way. We are committed to socially responsible gambling and run and support the Aspers initiative, 'Community Action for Responsible Gaming' (CARG), in any area that we operate an Aspers casino.

The Aspers Group has internal procedures in place to ensure that its business is conducted in compliance with all relevant primary and secondary legislation. The procedures will be communicated to all relevant staff and all those staff members who are required to hold a Gambling Commission Personal Licence will have the requisite competency for the licence held and the responsibilities associated with that position. We have well established staff practices and procedures in place including procedures for all staff to report grievances.

We believe that a well-structured and organised corporate business with well-trained management and staff is essential to our success. We deliver this success within the UK gambling legislative framework, working with our regulator through our management and compliance teams.

Damian Aspinall

Damian Aspinall
Chairman

Modern Slavery Act 2015

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Group's slavery and human trafficking statement for the financial year ending 30th June 2019

Our structure, business and supply chains
Aspers UK Holdings Limited ("the Group or Aspers") is a leading UK casino operator, The Group's turnover in 2018/19 was in excess of £100m. During the same financial year, the Group had 1100 employees and approximately 2.28m customers visited our casinos.

The Group has four operating casinos:

  • Aspers Stratford City - this is a large 2005 Gambling Act casino operated within the Westfield Shopping centre in Stratford in East London
  • Aspers Northampton - this is a converted 1968 Gaming Act casino operating in the centre of Northampton
  • The Casino MK - this is a large 2005 Gambling Act casino operated at the Xscape leisure complex in Milton Keynes
  • Aspers at The Gate - this is a converted 1968 Act casino located in The Gate leisure complex in the centre of Newcastle

The Group's supply chain is comprised primarily of gaming supplies and food and beverage, sourced principally from the UK and Europe. Further information about the Group can be found on our website at www.aspers.co.uk

Our position
The Group is fully supportive of the Modern Slavery Act 2015 and is committed to the prevention of modern slavery and human trafficking in all its forms, and will not tolerate or condone the abuse of human rights within any part of its business or supply chains.

Our policies in relation to modern slavery and human trafficking
The Group is committed to business integrity, high ethical and moral standards and professionalism in all its activities. 'Doing the right thing' forms a central part of Aspers values. In line with these values, the Group has a zero-tolerance approach to slavery and human trafficking, which extends to all business dealings and transactions in which it is involved, regardless of location or sector. The Group remains committed to strengthening its practices in this area, both within own its business and across its supply chains.

Modern slavery is a crime and a violation offundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain.

The Group expects high standards from all of its contractors, suppliers and other business partners, we expect our suppliers to have appropriate anti-slavery and human trafficking policies and processes and communicate to our key suppliers that we have zero tolerance in regard to these matters. The Group expects that its suppliers will hold their own suppliers accountable to the same high standards for example, as part of its ongoing effort to identify and mitigate risk Aspers has updated the standard procurement contract terms used by its UK businesses to seek to ensure suppliers and, in turn, their suppliers, will comply with all laws, regulations and codes relating to slavery and human trafficking.

The Group is committed to;

  • Acting ethically and with integrity in all its business dealings and relationships.
  • Ensuring effective systems and controls are in place to ensure modern slavery is not taking place anywhere in its own business or in any of its supply chains.
  • Continue to ensure there is transparency in its own business and in its approach to tackling modern slavery throughout its supply chains.
  • Committed to creating and maintaining a safe and healthy working environment for its employees, customers and the community.

Due diligence, specific risks and supplier adherence to Aspers' values
In 2016 Aspers established a Modern Slavery working group with representatives from its HR, Compliance and Finance departments. The working group undertakes an internal risk assessment exercise on an annual basis with each division and with the central procurement function to evaluate the Group's risks, and identify best practices, around the prevention of slavery and human trafficking within its supply chains or any part of its business.

Information and training about slavery and human trafficking
To ensure an understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to relevant employees who are involved in procurement and supplier management processes. All members of our senior management team have been briefed on the subject.

The Group have a comprehensive suite of employee policies which are relevant to our attempts to ensure that there is no modern slavery in any part of our work force. Our relevant policies include:

  • Recruitment Policy
  • Equality and Diversity Policy
  • Dignity at Work Policy
  • Communications Policy
  • Confidential Hotline Policy
  • Disciplinary and Grievance Procedures
  • Vendor Manual

Board-level sign off of this statement
The Group recognises the importance of the provisions of the Modern Slavery Act 2015 and the Directors aim to ensure that slavery and human trafficking have no part in the Group's operations and supply chain.

The Group has always been vigilant about employee welfare and aims to be transparent in its practices. The Board welcomes the opportunity to state its firm commitment to a zero­ tolerance approach to modern slavery and human trafficking.

Signed:

Richard Noble

Mr Richard Noble
Chief Operating Officer
Aspers UK Holdings Limited

Privacy Policy

At Aspers UK Holdings Ltd, we are committed to protecting and respecting your privacy. We encourage you to read this Privacy Policy carefully as it contains important information regarding how your personal data will be used by us. This policy explains the basis on which personal data we collect about you will be processed by us. Where we decide the purpose, or means, for which personal data is processed, we are the 'Data Controller'. We will comply with all applicable data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (“UK GDPR”).

By engaging with our casinos, you acknowledge you have read and understood this Privacy Policy.

This policy explains the following:

  • What personal information we collect;
  • How we use that information;
  • Who we may disclose that information to; and
  • Your rights.
  1. Who are we?
    1. Aspers UK Holdings Limited (“Aspers”), referred to as “we”, “us” and “our” in this Privacy Policy, is the data controller in relation to the processing of your personal data that you provide to us. Aspers is a company incorporated in England and Wales with company number 07262042 and whose address is 1 Hans Street, London, SW1X 0JD.
    2. Aspers UK Holdings Ltd, together with Aspers Online Limited and Aspers Group Limited form the ‘Group’, which provides both land based services in casinos and online services through various software and/or platforms (including the aspers.com website).
    3. If you have any concerns about how your personal data is used or to exercise any of your data protection rights, including submitting a subject access request, please contact our Data Protection Officer at:
      1. email: collator@aspers.co.uk
      2. post: Data Protection Officer, Aspers (Newcastle) The Gate, Newgate St, Newcastle upon Tyne NE1 5TG.
  2. This Privacy Policy
    1. This Privacy Policy represents our current data collection and usage practices. We will from time to time, review and revise these practices. We encourage you to read the Privacy Policy carefully as it contains important information regarding how your personal data will be used by us.
    2. Each time you use Aspers casino services and gaming products or provide us with information, by doing so you are accepting the practices described in this Privacy Policy at that time.
  3. What is personal data?
    1. Personal data is information about you that identifies you or can be used to identify you (in conjunction with any other information we hold about you) e.g. your name, email address, address or telephone number, IP Address, copies of ID, proof of address, etc (“personal data”).
    2. There are special categories of more sensitive personal data which require a higher level of protection. These include information about a person’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, physical or mental health or condition or sexual life (“Special Category Data”).
    3. We collect the types of personal data outlined within this policy.
  4. Collecting information about you

    We collect information about you whenever you utilise certain services, such as the Aspers Loyalty program. Information will also be collected as you interact with us, such as requesting to join our mailing lists, taking part in market research or customer satisfaction surveys or dealing with our customer services team.

    To ensure that your details are up to date and to help determine any possible affordability checks, we may supplement the information we hold about you with data from companies that collate and update address and household information for a range of sources. We will only work with companies that obtain this data in compliance with data protection legislation. This data will not be used to market to you without your prior consent.

    We must also comply with legal obligations to promote responsible gambling, consider our customers' financial ability to gamble and prevent our services from being used for illegal purposes. If we identify activity on your account that could present a risk or we believe you have provided false information, we may look at publicly available information about you such as social media accounts (Facebook, Instagram, Twitter etc.) property ownership details, the electoral roll, Companies House, and insolvency registers to verify the information provided to us.

    1. In addition, we are required to comply with anti-money laundering and responsible gambling legislation, so we may request proof of identity and source of funds information from you from time to time. Whilst the release of additional source of funds information is voluntary, please note that the failure to provide such information upon request may result in the termination of the business relationship. This information may be requested:
      1. by attending or registering with us at one of our casino sites;
      2. by engaging with us via our website;
      3. via the Rank Group if you use Aspers’ online services, which may include your contact information and identity and verification information (see further information below at paragraph 9.2.1); or
      4. by contacting us offline, for example by telephone, email or by post
  5. Data we collect from you
    1. In order to run our business and to provide you with information about products or services that may be of interest to you, We may collect personal data such as your full name, postal address, phone number, occupation, credit/debit card information or email address) or “demographic information” (i.e. information that you give us or that we collect, that is not personal data; this may include but is not limited to post code, home town, gender, username, age/birth date, browsing history information, your IP address and registration history.
    2. If you join Aspers World, our loyalty program, we will also record your facial image and verify you are who you say you are by requesting some form of ID. This ID information will also be recorded. When you join Aspers World you will be given an Aspers World card, this can then be used at the gaming tables or in most of our Electronic products and for food and beverage purchases. A full set of terms and condition for Aspers World can be found on our websites.
    3. Each time you use the Aspers World card we will record details of your visit to our casino and we will also record any transaction you perform on the gambling equipment. When you use your card at the gaming tables the same will apply- we will record the details of your gambling activity.
    4. If you are not a member of Aspers World, we will require ID to be produced on entry to our casino. Please note that in some of our casinos we may at times use ID document scanning software (IDScan) to carry out electronic checks and verification in respect of ID collected from all customers.
  6. Purpose and legal basis for processing
    Personal data We may use your information for the following purposes, based on the following legal grounds:
    • Contact information
    • Aspers World Card/gambling transaction information
    • If it is necessary for the performance of our contract or for the purposes of entering into a contract: for the purpose of registering your account with us, to update your account and to provide you with our services.
    • If it is in our legitimate business interests to do so: for internal record keeping for administration purposes, in order to verify your account, to conduct credit searches, to communicate with you regarding our service and fees and for dealing with any complaints or issues raised by you.
    • If you provide your consent, we may also contact you for marketing purposes about new services, events or promotions which we feel may be of interest to you by mail, e-mail, phone or text messaging service about our services or promotions, which may be of interest to you,Please email collator@aspers.co.uk or speak to a member of staff if you no longer wish to receive such information.
    • Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other relevant legal or regulatory requirements, such as the Casino Industry Gambling Regulations as specified by our Regulator, The Gambling Commission.
    • Where we have obtained your consent: Our selected third parties with whom we may share your personal data with (see further below) may send you advertisements promotional materials and communications about their products or services which may be of interest to you, with your prior consent where required by law.
    • Payment information
    • If it is necessary for the performance of our contract: for the purpose of receiving payments in the course of providing our services and issuing winnings to your account (if issued by bank transfer).
    • If it is in our legitimate business interests to do so: for internal record keeping for administration purposes and retaining evidence of payment transactions.
    • ID Information
    • Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other relevant legal or regulatory requirements, such as the Casino Industry Gambling Regulations as specified by our Regulator, The Gambling Commission (please note that failure to provide such information upon request, may, at our sole discretion, lead to the suspension or closure of your account with us).
    • Special category data
    • In order to protect the vital interests of our customers: we may process special category data relating to your health or mental health such as a disclosure of a gambling problem to staff and to the Rank Group via Aspers Online Ltd.
    • Monitoring information (CCTV)
    • If it is in our legitimate business interests to do so: we may process images via CCTV (which incorporates video and audio recordings), entrance/exit dates/times, movement within the casinos via security card systems for security purposes and pursuant to our legitimate interest in maintaining a safe environment and for the purpose of confirming attendance/location of the individual.
    • Necessary to protect the vital interests of the individual concerned: for security purposes and in order to maintain a safe environment.
    • Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other legal or regulatory requirements.
    • Technical and device information/social networks
    • If it is in our legitimate interests to do so: we may use certain technical log data (such as your IP address) for research or statistical purposes; to analyse user traffic and for ensuring the proper administration of our site; for analytics and insight purposes e.g. to monitor market trends and demographics and to improve the user experience within our site; and to ensure that content from our site is presented in the most effective manner for you and for your computer or other device from which you access our site and/or the services we offer through the site.
    • Cookies
    • Where consent has been obtained: We will ask for your consent to the use of cookies before processing (see further information about our processing of cookies below).
  7. How to edit or update your information
    1. The accuracy and integrity of your personal data is very important to us. If you feel at any time that the information we hold about you is incorrect or requires updating then please contact us by any means possible and we will update or correct our records.
    2. We may periodically contact you or speak to you in person about the accuracy of your personal data as our efforts to ensure it is accurate are ongoing.
  8. Cookies
    1. We collect information about your visit to our websites, including the date and time you access our websites. You cannot be identified from this information, and will be used by us purely for monitoring activity on our websites. We do not use “cookies” to collect and distribute information to third parties for marketing purposes.
    2. A “cookie” is a piece of information, like a tag, that is stored on your computer, tablet or phone when you visit a website. Cookies make web surfing easier for the user by saving user preferences while visiting a website. The only personal data a cookie may contain is information supplied by the user. A cookie cannot read data of a user’s hard drive or read cookie files created by other websites. The use of cookies is an industry standard that can be found on most major websites. Cookies help us determine which pages of our websites are popular by showing how and when users use our websites.
    3. Many improvements and updates to our websites are based on such data as this helps us to understand (amongst other things) the total number of users and webpages viewed. Cookies allow this information to be easily tracked by us. We use information obtained from cookies to provide services better tailored to each user’s needs. While this activity depends on the use of a “cookie”, users of our websites have the option of disabling cookies via user’s browser preferences.
    4. Any changes to the use of cookies posted on our websites apply as soon as they are posted. By continuing to use our websites after any changes are posted, user, users acknowledge acceptance of those changes.
    5. We use the following cookies:

    6. Strictly necessary cookies: These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites.
    7. Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
    8. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
      Personal data Cookie IDs Expiry Description Further Information
      Google Analytics __utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Click here for more privacy information
      Google Analytics __utmt 10 minutes Used to throttle request rate. Click here for more privacy information
      Google Analytics __utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Click here for more privacy information
      Google Analytics __utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Click here for more privacy information
      Google Analytics __utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Click here for more privacy information
      Google Analytics __utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. Click here for more privacy information
      Google Analytics _ga 2 years Used to distinguish users. Click here for more privacy information
      Google Analytics _gid 24 hours Used to distinguish users. Click here for more privacy information
      Google Analytics _gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. Click here for more privacy information
    9. Third parties

    10. Please note that third parties may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
    11. Control over cookies

    12. You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.
    13. You can also delete cookies that have already been set. Alternatively, you may wish to visit http://www.aboutcookies.org.uk/, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
    14. If you have a Google account you can opt out of advertising at this link. Alternatively you can opt out of a third party vendor’s use of cookies by visiting the Network Advertising initiative opt out page. Further information on controlling device identifiers can be found here.
    15. If you do not accept cookies your user experience on our websites may be affected as you may not be able to experience the full functionality of our websites.
  9. Who your information may be shared with

    We keep your information confidential but may disclose it to our personnel, other companies within the Aspers Group, suppliers, or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy. We carry out checks to ensure that the companies we work with will provide the same level of safeguards to protect your data as we do, and we put contractual measures in place to reinforce those obligations.

    If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

    1. We do not sell or share your personal data with third parties except as described in this Privacy Policy. The personal data will be disclosed to a third party only to the extent required for the specific purpose, as stipulated in this Privacy Policy.
    2. Please note that personal data we are holding about you may be shared with and processed by:
      1. any member of the Group and any subsidiary companies and other affiliated legal entities and businesses with whom we are under common corporate control for management and administration purposes. Please note that personal data may also be shared with the “Rank Group”, which operates Aspers’ online business and consists of The Rank Group Plc’s group of companies, Daub Alderney Limited and includes Aspers Online Limited. All such entities will comply with the terms of this Privacy Policy with respect to the use and disclosure of your Personal Data. Your personal information will be shared with the Rank Group:
        1. in order to ensure a smooth administration and sign-up process for customers that wish to engage in services both in our retail/land based casinos and also via our online platforms; and
        2. to ensure that we are able to properly monitor and protect the wellbeing of our customers in accordance with our Responsible Gaming initiative (please contact us if you would like further information regarding this);
      2. other casino’s in respect of data sharing schemes relating to barred customers;
      3. our service providers and agents (including their subcontractors) or third parties which process information on our behalf (e.g. internet service and payment providers, search engine, advertising and marketing providers) so that they may help us to provide you with services and information you have requested;
      4. regulators, fraud prevention agencies or other third parties for the purposes of monitoring and/or enforcing our compliance with any legal and regulatory obligations, including statutory or regulatory reporting, or the detection or prevention of unlawful acts;
      5. any third party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in response to a court order);
      6. other parties and/or their professional advisers involved in a matter where required as part of the conduct of the services;
      7. our own professional advisers and auditors for the purpose of seeking professional advice or to meet our audit responsibilities; and
      8. any other organisation to whom we may transfer our agreement with you or if we sell or buy (or negotiate to sell or buy) our business or any of our assets (provided that adequate protections and safeguards are in place).
      9. IT companies who support our IT systems.
      10. Data insight companies.
    3. We will only transfer your personal data to third parties for direct marketing purposes with your prior consent.
    4. We do not knowingly solicit data from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, they should contact us at collator@raspers.co.uk. We will delete such information from our files at the earliest opportunity.
  10. International transfers
    1. We will not transfer personal data relating to you to a third party in any country which is outside the UK or the European Economic Area (“EEA”) unless one of the following scenarios under the UK GDPR applies:
      1. the country or recipient is covered by an adequacy decision of the European Commission under UK GDPR Article 45;
      2. appropriate safeguards have been put in place which meet the requirements of UK GDPR Article 46 (for example using the European Commission’s Standard Model Clauses); or
      3. one of the derogations for specific situations under UK GDPR Article 49 is applicable to the transfer. These include (in summary):
        1. the transfer is necessary to perform, or to form, a contract to which we are a party:
          1. with you; or
          2. with a third party where the contract is in your interests;
        2. the transfer is necessary for the establishment, exercise or defence of legal claims;
        3. you have provided your explicit consent to the transfer; or
        4. the transfer is of a limited nature, and is necessary for the purpose of our compelling legitimate interests.
  11. Our Security Precautions
    1. We make every effort to ensure that your information is secure on our systems. The Group has implemented security measures to protect against the loss, misuse and alteration of your personal data and we have staff dedicated to maintaining this Privacy Policy and other privacy initiatives, periodically reviewing our systems and network security.
    2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. However, please note that you are responsible for keeping your username, password and user details confidential.
  12. How long do we keep your personal data?
    1. Unless you have requested otherwise, we will hold your personal data within our systems for a minimum period of 5 years following the provision of information to us. If, after 5 years:
      1. you have made 1 or more visits to any of our casinos or you are an active online player at Aspers Online then we will contact you to verify that the information we hold about you is still accurate and that you are still happy for us to hold this information about you; or<
      2. you have not made a registered visit to any of our casinos then we will remove your personal data from our databases and systems unless we are required or permitted by law to hold on to your data for a specific retention period. Please note that the retention period for inactive customers at Aspers Online Ltd is 7 years.
    2. For the purpose of paragraph 14.1.2, a ‘registered’ visit is classified as a visit which has been recorded on our internal systems. Examples include via a customer’s use of the Aspers World card, other recorded transactional activity or via redemption of a promotion (on-site).
    3. Where we no longer need your personal information, we will dispose of it in a secure manner.
    4. In some circumstances you can ask us to delete your data; see your legal rights at paragraph 16 below for further information.
    5. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research purposes and to help us develop and improve our services, in which case we may use this information indefinitely without further notice to you.
  13. Automated decision making
    We do not make decisions based solely on automated data processing, including profiling.
  14. Your rights regarding your personal data
    1. Under data protection laws, you have a number of rights regarding your personal data. Please find below a summary of such rights (full details may be found at the Information Commissioner’s Office’s (“ICO”) website: https://ico.org.uk/),
    2. You have the right to be informed

    3. You must be informed clearly and concisely regarding the purpose and legal basis regarding the collection and processing of your personal data, who to contact if you have any issues regarding this, where your persona data will be kept, if the personal data is to be transferred to another country, who will access the personal data, the retention period for storing your personal data, the right to withdraw consent to the processing of your personal data or to lodge a complaint with the ICO, whether the provision of the personal data is part of a statutory or contractual requirement and the existence of any automated decision making.
    4. You have the right to access

    5. You have the right to request confirmation as to whether or not your personal data is being processed and, if so, to verify the lawfulness of processing, this information must be provided free of charge and provided within one calendar month (unless certain circumstances apply).
    6. Requests should be made in writing to the Aspers Data Protection Officer and you may need to provide the following in order for us to verify your request:
      1. photo ID; and
      2. proof of address.
    7. You have the right to rectification

    8. If your personal data is inaccurate or incomplete then you have the right to request that this be corrected. If we have disclosed the personal data to third parties for verification purposes and the information has been updated or corrected, then we will inform you of this where possible.
    9. You have the right to erasure

    10. In certain circumstances, you will have to right to request erasure of your personal data from our systems and we will do so without undue delay if:
      1. the processing is no longer necessary in relation to the purpose for which it was originally processed;
      2. you withdraw consent (if the legal basis for processing is based on your consent);
      3. you object to processing (and there are no legitimate overriding grounds for ongoing processing);
      4. your personal data has been processed unlawfully; or
      5. your personal data must be erased in order to comply with a legal obligation.
    11. We may refuse a request for erasure if the processing is necessary:
      1. for compliance with a legal obligation;
      2. for reasons of public interest in the area of public health or for archiving purposes in relation to public interest, scientific/historic or statistical research purposes (as permitted under the UK GDPR); or
      3. for the establishment, exercise or defence of legal claims.
    12. A decision to refuse any request of Erasure will be made by the Board of Directors under advisement from the designated Data Protection Officer. Data Subjects have the right to appeal any decision made to the ICO.
    13. You have the right to restrict processing

    14. You have the right to restrict the processing of your personal data if you contest the accuracy of the information, if the processing is unlawful or if we no longer need the information but you require the data to establish, exercise or defend a legal claim.
    15. You have the right to data portability

    16. In certain circumstances, you have the right to request that we return any personal data you have provided in a structured and machine-readable format or that we transmit this data to another data controller, where technically feasible.
    17. You have the right to object

    18. You have the right to object to our use of your personal data in certain circumstances, including where we use it for our legitimate interests or for marketing purposes.
    19. If the information is being used for direct marketing

    20. If you have subscribed to marketing communications from us, you have the right, at any time, to instruct us by email not to process your personal data for marketing purposes.
    21. Withdrawal of consent

    22. Please note that if you withdraw your consent to the use of your personal information for purposes set out in our Privacy Policy, we may not be able to provide you with access to all or certain parts of our services or our website.
    23. Complaints

    24. If you consider our use of your personal data to be unlawful, you have the right to lodge a complaint with the ICO. Please see further information on their website: www.ico.org.uk.
  15. Contacting Aspers Casino
    1. If you have any questions about this Privacy Policy, would like to submit a Data Subject Access Request or amend your current preferences/personal data, please contact our Data Protection Officer via email at collator@aspers.co.uk or in writing to:
      DPO
      Aspers Casino
      Newgate Street
      Newcastle
      Tyne and Wear
      NE15TG
    2. Alternatively, enquires can be made in person at any of our Aspers Casinos. Please note that in all circumstances ID verification will be required before any personal data is released.
  16. Updates or amendments to this Privacy Policy
    1. We may revise this Privacy Policy from time to time, for example to keep it up to date, to implement minor technical adjustments and improvements or to comply with legal requirements. We will always update this Privacy Policy on our website, so please try to read it when you visit our website.
    2. This Privacy Policy was last updated in May 2021.

Aspers Casino Online Welcome Offer “£20 LIVE CASINO BONUS ON YOUR FIRST DEPOSIT AT ASPERS.COM”

  1. This offer is available to all successfully registered and verified players who make their first deposit at Aspers.com.
  2. The offer is available over the promotional period of 12.01am 17th May 2021 to 11.59pm 30th June 2021.
  3. Customers who place a first deposit at Aspers.com will receive a £20 Bonus available to be played on all Live Casino games listed here: https://www.Aspers.com/slots/live-casino
  4. Minimum deposit of £10 is required.
  5. Maximum bonus that you can receive is £20.
  6. Wagering requirements of 40x the sum of your deposit and bonus amount received apply.
  7. Both bonus and bonus wins are convertible to real money (up to £50) after the wagering requirement is met.
  8. To claim the offer when making your first deposit enter code: RED. Once claimed, the bonus will be valid for seven (7) days, after which it will be expired and removed from your bonus balance.
  9. The bonus is playable on all live casino games listed here: https://www.Aspers.com/slots/live-casino
  10. Unless otherwise stated, all unused Bonuses expire seven days after being credited.
  11. Upon requesting a withdrawal any active bonuses will be forfeited. This includes but is not limited to active Bonuses, Bonus Prizes and Prize Wheel spins.
  12. Real funds will be used first providing you do not have a bonus win balance. In the event you have a bonus win balance, this will be used first. Once you have no real balance, your bonus funds will become playable and wagering requirement will need to be met prior to requesting a withdrawal.
  13. Where stakes consist of both real and bonus money, wins as a result from such a bet will be paid out proportionally in real and bonus money.
  14. Deposit amount can be withdrawn at any time; however, bonus and bonus wins will be forfeited.
  15. You must be 18 and above to participate.
  16. All the standard website Terms and Conditions apply.
  17. General Promotional Terms and Conditions apply.
  18. The promotional period may be extended or reduced at Aspers discretion.
  19. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual Aspers World member at Aspers Management discretion.
  20. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  21. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.
  22. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.

Aspers Casino Online Welcome Offer “£30 SLOT BONUS ON YOUR FIRST DEPOSIT AT ASPERS.COM”

  1. This offer is available to all successfully registered and verified players who make their first deposit at Aspers.com.
  2. The offer is available over the promotional period of 12.01am 17th May 2021 to 11.59pm 30th June 2021.
  3. Customers who place a first deposit at Aspers.com will receive a £30 Bonus available to be played on all slots excluding progressive jackpots and games listed here: www.aspers.com/promotions/excluded
  4. Minimum deposit of £10 is required.
  5. Maximum bonus that you can receive is £30.
  6. Wagering requirements of 40x the sum of your deposit and bonus amount received apply.
  7. Both bonus and bonus wins are convertible to real money (up to £100) after the wagering requirement is met.
  8. To claim the offer when making your first deposit enter code: BLACK. Once claimed, the bonus will be valid for seven (7) days, after which it will be expired and removed from your bonus balance.
  9. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.
  10. Unless otherwise stated, all unused Bonuses expire seven days after being credited.
  11. Upon requesting a withdrawal any active bonuses will be forfeited. This includes but is not limited to active Bonuses, Bonus Prizes and Prize Wheel spins.
  12. Real funds will be used first providing you do not have a bonus win balance. In the event you have a bonus win balance, this will be used first. Once you have no real balance, your bonus funds will become playable and wagering requirement will need to be met prior to requesting a withdrawal.
  13. Where stakes consist of both real and bonus money, wins as a result from such a bet will be paid out proportionally in real and bonus money.
  14. Deposit amount can be withdrawn at any time; however, bonus and bonus wins will be forfeited.
  15. You must be 18 and above to participate.
  16. All the standard website Terms and Conditions apply.
  17. General Promotional Terms and Conditions apply.
  18. The promotional period may be extended or reduced at Aspers discretion.
  19. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual Aspers World member at Aspers Management discretion.
  20. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  21. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.

Aspers Casino Online Welcome Offer “£5 BONUS ON ASPERS CASINO LIVE ROULETTE” at Aspers.com

  1. This offer is available to all successfully registered and verified players at Aspers.com.
  2. The offer is available over the promotional period of 12.01am 17th May 2021 to 11.59pm 30th June 2021.
  3. Wagering requirement of 40x the winnings amount generated from the £5 Bonus applies.
  4. Winnings from the Bonus are convertible to real money (up to £20) after the wagering requirement is met.
  5. To claim the offer when registering enter promo code: BLACK
  6. £5 Bonus is playable on Aspers Casino Live Roulette.
  7. Unless otherwise stated, all unused bonus expire seven (7) days after being credited.
  8. Bonus winnings expire seven (7) days from being triggered.
  9. Upon requesting a withdrawal any active bonuses will be forfeited. This includes but is not limited to active Bonuses, Bonus Prizes and Prize Wheel spins.
  10. Real funds will be used first providing you do not have a bonus win balance. In the event you have a bonus win balance, this will be used first. Once you have no real balance, your bonus funds will become playable and wagering requirement will need to be met prior to requesting a withdrawal.
  11. Where stakes consist of both real and bonus money, wins as a result from such a bet will be paid out proportionally in real and bonus money.
  12. Deposit amount can be withdrawn at any time; however, bonus and bonus wins will be forfeited.
  13. You must be 18 and above to participate.
  14. All the standard website Terms and Conditions apply.
  15. General Promotional Terms and Conditions apply.
  16. The promotional period may be extended or reduced at Aspers discretion.
  17. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual Aspers World member at Aspers Management discretion.
  18. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  19. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.
  20. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.

Aspers Casino Online Welcome Offer “100 FREE SPINS ON CLEOPATRA” at Aspers.com

  1. This offer is available to all successfully registered and verified players at Aspers.com.
  2. The offer is available over the promotional period of 12.01am 17th May 2021 to 11.59pm 30th June 2021.
  3. Wagering requirement of 50x the winnings amount generated from the 100 Free Spins applies.
  4. Winnings from the Free Spins are convertible to real money (up to £20) after the wagering requirement is met.
  5. To claim the offer when registering enter promo code: BLACK
  6. 100 free spins are playable on CLEOPATRA only (value £0.20 per spin).
  7. Unless otherwise stated, all unused free spins expire seven (7) days after being credited.
  8. Free spins winnings expire seven (7) days from being triggered.
  9. Upon requesting a withdrawal any active bonuses will be forfeited. This includes but is not limited to active Bonuses, Bonus Prizes and Prize Wheel spins.
  10. Real funds will be used first providing you do not have a bonus win balance. In the event you have a bonus win balance, this will be used first. Once you have no real balance, your bonus funds will become playable and wagering requirement will need to be met prior to requesting a withdrawal.
  11. Where stakes consist of both real and bonus money, wins as a result from such a bet will be paid out proportionally in real and bonus money.
  12. Deposit amount can be withdrawn at any time; however, bonus and bonus wins will be forfeited.
  13. You must be 18 and above to participate.
  14. All the standard website Terms and Conditions apply.
  15. General Promotional Terms and Conditions apply.
  16. The promotional period may be extended or reduced at Aspers discretion.
  17. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual Aspers World member at Aspers Management discretion.
  18. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  19. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.
  20. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.

SlotGuru App - Terms and Conditions

Aspers and The Casino MK cannot and will not be liable or responsible for your use of the SlotGuru App and any results. The SlotGuru app provides statistical machine volatility information but not does in any way predict your individual results. Please see terms and conditions of use at www.slotguru.net for further details. This does not affect your statutory rights. Please gamble responsibly.