Terms, Conditions & Policies

 

Aspers World T&Cs

These terms and conditions (“terms”) govern participation in the Aspers World loyalty rewards programme (“Aspers World”) and the issue and use of the Aspers World cards. Within these terms, a “Member” means a person who has agreed to the Aspers World terms and to whom an Aspers World card has been issued.

  1. Information about us

      Who we are

    1. We are Aspers UK Holdings Limited (referred to as “Aspers”, “we”, “us” and “our” in these terms), a company incorporated in England and Wales with company number 07262042 and whose address is 1 Hans Street, London, SW1X 0JD.
    2. Aspers UK Holdings Ltd, together with Aspers Group Limited form the ‘Group’, which provides land based services in casinos through various software and/or platforms.
    3. How to contact us

    4. You can contact us:
      1. by post: Data Protection Officer, Aspers Casino Westfield Stratford City, 312 The Loft, Montfichet Road Olympic Park, London, E20 1ET; or
      2. by email: dataprotection@aspers.co.uk.
  2. These terms
    1. These terms should be read in conjunction with the casino rules, available onsite and online at www.aspersstratford.co.uk, www.thecasinomk.co.uk, www.aspersnorthampton.co.uk and www.aspersnewcastle.co.uk. If you apply to join Aspers World, you agree to these terms.
    2. Please ensure that you read these terms carefully and if you have any queries regarding these terms or the services provided by us, please do not hesitate to contact us using the details set out above.
  3. How to receive an Aspers World card
    1. Aspers World is free to join. In order to create a membership account and receive the full benefits of Aspers World, please bring valid photo identification (see further below) along to the “Guest Services” area of an Aspers participating casino and ask to sign up to Aspers World.
    2. Valid photo identification means a current passport, current UK photo driving licence, current EEA member state identity card, current international photo driving licence or current resident permit (resident permit please ask at “Guest Services” for details).
    3. Only one membership per person is permissible. Members may only have one active membership account and a maximum of three active cards at any one time.
    4. Only the Member listed on the card may participate in the Aspers World programme using the card associated with their account. Membership cannot be shared.
    5. Admission to Aspers World may only be granted at Aspers’ absolute discretion following an application for membership. An application may only be made in respect of an individual.
    6. All Aspers World cards will remain the property of Aspers.
    7. Please refer to our Privacy Policy for further information regarding how your personal data is processed by us. Aspers reserves the right to refuse an application for any reason and shall not be obliged to explain its reasons for its refusal.
  4. How to use an Aspers World card
    1. An Aspers World card can only be used in Aspers participating casinos. Members can earn Aspers World Points on slot machines, electronic roulette terminals, table games, poker and food and beverage.
    2. Once you have received your Aspers World card, insert the card into a slot machine, electronic roulette terminal or hand to a dealer at a table game to start earning points (“Aspers World Points”).
    3. Aspers World Points will automatically accrue every time you use your card and/or play on slot machines, electronic roulette terminals, table games, poker and food and beverage at any Aspers Casino.
    4. Aspers World Points will expire once a guest has been inactive for a period of twelve months; inactive means failing to record any carded visit or purchase at any Aspers’ property or participating casinos.
    5. If you wish to cash out winnings of £1,500 or more or purchase chips or games at a value of £500 or more, an Aspers World membership account (including valid photo identification) will be required in order to do so.
    6. Aspers World Points can be redeemed once a minimum of £1 in value has been accrued. £5 minimum for FREEPLAY Chips; these being non-negotiable, must be played as a single bet and cannot be changed for cash or chip equivalent.
    7. Aspers World Points can be redeemed as FREEPLAY XTRA on slot machines and electronic roulette terminals or can be used for full or part payment on food and beverage purchases. To redeem FREEPLAY XTRA at a slot machine or electronic roulette terminal, guests enter a six-digit pin number (day, month, year of birthday in 01 01 01 format) via the Aspers World member display screen and choose the amount to redeem. Balances are only redeemable in £1 amounts. To redeem Aspers World Points on food and beverage purchases, guests must hand over their Aspers World card at the point of purchase and instruct the Aspers’ representative on how much they would like to redeem.
  5. Terms of participation
    1. To participate in Aspers World, Members must be 18 years or over.
    2. Employees of Aspers are not eligible to join Aspers World.
    3. Subject to these terms, Aspers World may issue benefits to Member, to be determined and awarded at Aspers’ absolute discretion, on the basis of information recorded by use of the card during the Members’ visits to participating casinos operated by Aspers.
    4. Aspers may suspend or withdraw membership from any Member who, in its view, abuses the Aspers World programme or in any way brings the Aspers World program into disrepute.
    5. The benefits of Aspers World are intended for the use of the Member registered to the card. If any Member provides their Aspers World card or details to any other person for the purpose of gaining benefits and/or Aspers world Points, we reserve the right to either cancel or suspend the membership account of such Member, at Aspers’ absolute discretion.
    6. It is the responsibility of the Member to notify Aspers of any change to their details including but not limited to a change to their name, postal address, occupation, email address and contact number.
    7. In the event of death or bankruptcy of a Member, such Member’s Aspers World membership account will be cancelled, and no benefits will be accrued.
    8. We will cancel the Aspers World account cards (and membership accounts) of all Members who are excluded from Aspers’ casino facilities for any reason, including their own self exclusion, and all accrued benefits will be non-recoverable.
    9. It remains the responsibility of the Aspers World cardholder to ensure Aspers World cards are inserted properly into the machine when playing slots or electronic roulette terminals.
    10. Aspers’ Management reserves the right, at its sole discretion, to adjust Aspers World Points balances due to misuse, machine malfunction or computer error etc.
    11. In the event of a lost or stolen card, the issue of a replacement card to a Member will be at Aspers’ absolute discretion.
    12. Aspers will not be not responsible for lost or stolen Aspers World cards, including any resulting misuse.
    13. In the event of a dispute, Aspers’ decision will be final and binding.
    14. Members who cancel their Aspers World membership will not be entitled to any benefits. Any Member who cancels their membership may apply to rejoin the programme at any time.
    15. Any Member may be excluded from Aspers World at Aspers’ absolute discretion.
    16. Aspers will not be held responsible nor have any liability for third party products and services for whatsoever reason and howsoever arising.
    17. Aspers reserves the right to change the terms and conditions for Aspers World in line with the Gambling Commission’s Licence Conditions and Codes of Practice (LCCP) “fair and open provisions”. Customers will be notified of material changes to terms and conditions before they come into effect and this may be by a notice being displayed on casino premises.
    18. The data of all Members are administered by the Aspers Data Protection Officer in accordance with the Data Protection Act 2018. Full details regarding how Aspers manages the personal data collected from its customers can be reviewed via the available Aspers Privacy Policy (together with details regarding how to submit a data subject access request).
    19. Governing law; both parties agree that these terms shall be governed in all respects by and construed in accordance with the laws of England and Wales and both parties each submit to exclusive jurisdiction of the courts of England and Wales.
  6. Site Links

    The materials that can be linked from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not imply or constitute its endorsement by us, and you assume all risk with respect to its use. If you follow a link to any of these websites, please note that these websites have their own terms and conditions and privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information or personal data to these websites.

  7. Copyright Notice

    The copyright in the contents and materials of this website is owned by the Group. As content on the website is copyrighted, any unauthorised use of any materials on the website may violate our rights pertaining to such material. If a user downloads the materials on the web site for personal or non-commercial use, the user must retain all copyright and other proprietary notices contained in the original materials on any copies of the material. Materials on the web site may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes.

  8. Disclaimer
    1. The materials contained in this website are for general information only and do not constitute advice on any matter. We accept no responsibility for any loss caused by reliance on any statement contained in this website. Links to other sites from these pages are for information only and we accept no responsibility for any material contained within those sites.
    2. Due to the nature of the electronic communication process, we cannot, nor do we, guarantee or warrant, that access to our website (or any part of it) will be uninterrupted, or without delay and we accept no liability in this respect. Furthermore, whilst we make all reasonable attempts to exclude viruses from this website, we cannot ensure that it will be free of viruses and we cannot and do not accept any liability in this respect. You are therefore recommended to take all appropriate safeguards before downloading or accessing information from this website.
    3. This disclaimer and any claim based on use of information from this website shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.
    4. This site contains information, content, features, products and services which are suitable only for persons over 18. Therefore this website, and any part of it, is only available to those who are over 18 years of age. By continuing to the next page or visiting, using, viewing the whole or any part of it or having any involvement whatsoever with this website you are confirming that you are over 18 and will not misuse the website in any way and continue to use this site in accordance with and compliance with all elements of English law. If you are under 18 years of age or do not agree to be bound or abide by this notice then you are not authorised to or visit, use, view the whole or any part of it or have any involvement whatsoever with this website and must leave the website immediately. We reserve the right to take action against those who do not do so.
  9. Discounts

      50% off day-pass entry to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park terms and conditions
      For Giraffe and Elephant tier:

    1. 50% off day-pass entry to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park (family pass; 2 adults 2 children). Please email portlympneretail@aspinallfoundation.org and communicate your Aspers World membership number, with at least two weeks’ notice.
    2. 30% off accommodation at Port Lympne Hotel & Reserve and 20% off food and beverage at Port Lympne Hotel & Reserve terms and conditions
      For Rhino and Lion tier:

    3. 30% off accommodation to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park. Subject to availability and excludes Lion Lodge and Tiger Lodge. Accommodation bookings are to be emailed to shortbreaks@aspinallfoundation.org and you must communicate your Aspers World membership number. Bookings must be made at least two weeks prior to your arrival date.
    4. 20% off food and beverage to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park. Excludes Christmas and other accommodation or food offers; applicable for full price units and food and beverage in the Mansion House restaurant or Babydoll’s Wood Fired Pizza. Bookings must be made at least two weeks prior to arrival date.

Safer Gambling

Most people gamble for fun and enjoyment. However, some people think of gambling as a way to make money, spend more than they can afford, or use gambling to distract themselves from everyday problems.

Following these tips can help you to gamble more safely.

Tips for Safer Gambling

  1. Don’t think of gambling as a way to make money:
    Think of gambling as an entertainment expense – just like buying a movie ticket.
  2. Only gamble with money you can afford to lose:
    Gamble within your weekly entertainment budget, not with your phone bill or rent budget.
  3. Set a money limit in advance:
    Decide how much you can afford to lose before you go to play. When it’s gone – it’s over! If you win, you’ve been lucky, but don’t be disappointed if your luck doesn’t continue.
  4. Set a time limit in advance:
    It’s easy to lose track of time when you’re gambling. Set a time limit or alarm, and when time’s up – quit! Odds are that the more time you spend gambling, the more money you will lose.
  5. Never chase your losses:
    If you lose your set money limit and then try to win some of it back before you leave, then you haven’t really set a money limit. Chasing your losses will usually just lead to bigger and bigger losses.
  6. Don’t gamble when you’re depressed or upset:
    Decision-making can be more difficult when you’re stressed or emotionally upset. Make sure you only gamble when you’re feeling happy and clear headed.
  7. Balance gambling with other activities:
    When gambling becomes your only form of entertainment, it’s unlikely that you’re still just gambling for the fun of it, and your gambling may even be a problem. Make sure gambling isn’t your only pastime.
  8. Don’t take your bank card with you;
    This is a good way to safeguard your money limit and not let being “in the moment” warp your judgment.
  9. If you use the Casino Cash Desk;
    Consider setting daily financial limits that are within your means by limiting the amount of money that can be withdrawn at the cash desk.
  10. Take frequent breaks;
    Gambling continuously can cause you to lose track of time and perspective. Step out for some air or a bite to eat at regular intervals.
  11. Responsible alcohol consumption;
    Alcohol can cloud judgment, and good judgment stands as your main line of defence against letting gambling get out of control.

How much do you spend on gambling?

www.BeGambleAware.Org offers a calculator that can help work this out for you.

This tool is completely anonymous and confidential - they do not ask for any personal details and do not store any data. Remember, everyone has different income and expenditure levels, and different financial limits. It is up to you to decide how much is ‘too much’.

Self-Exclusion

If you think you are spending too much time or money gambling, then ask staff for more information about self-exclusion schemes.

Self-exclusion means asking a gambling provider to exclude you from gambling with them for a length of time, with a minimum period of 6 months. All gambling providers in Britain provide this option, allowing any customer who has followed the procedure to request self-exclusion.

If you choose to self-exclude please then consider also calling the National Gambling Helpline, Speak to an Adviser on Freephone 0808 8020 133, 24/7, who can offer you free, confidential advice and counselling, self-exclusion can be helpful but will be more effective if you also give them a call.

The National Gambling Helpline can provide information, advice and support in over 200 languages. Call them and ask them for help in the language of your choice. Advisers will be able to let you know where counselling can be offered across Great Britain in other languages.

How the self-exclusion schemes work:

SENSE allows people to voluntarily enrol in a scheme to exclude themselves nationally from all land-based casinos in the UK.

  • You will be excluded for a minimum six months.
  • You will be removed from all marketing databases and you will not be contacted during the period of your self-exclusion.
  • You cannot leave the scheme before the minimum exclusion period has expired.

By joining self-exclusion schemes, you are agreeing that:

  • The information you provide to join a scheme will only be shared with operators within the specific scheme.
  • You will stay away from the venues from which you have self-excluded.

It is up to you to keep to your self-exclusion agreement, but the company and the staff will do all they reasonably can to help you. If you visit a venue from which you have self-excluded and are recognised or identify yourself as being excluded, you will be asked to leave and the other venues in the scheme will be informed.

If you want to self-exclude from online gambling, then you can visit GAMSTOP www.gamstop.co.uk which is currently available as a multi-operator self-exclusion scheme to UK and NI residents. It does not yet cover all gambling websites.

Blocking Software

You can download a ‘site blocker’, which can block access from computers, tablets and phones to many online gambling sites, including some sites which are not part of the GamStop scheme e.g. illegal and overseas websites. Site blockers may also prevent some gambling advertising.

We know that you will be more likely to manage your gambling if you combine the use of blocking software and other technical tools like GamStop with the free treatment options on offer.

SlotGuru

SlotGuru is easy to use and a powerful new app that aims to educate and empower players to make better slot decisions every time.

Ask one of the Aspers team members for more information on the app or visit www.slotguru.net

SENSE

Self-Enrolment National Self Exclusion Scheme

SENSE allows people who believe they have a problem with their gambling to voluntarily enrol in a scheme to exclude themselves from all land-based casinos in Great Britain.

For further information on SENSE and how to enrol please visit https://bettingandgamingcouncil.com/sense-self-exclusion-scheme.

Help & Advice

GamCare

GamCare operate the National Gambling Helpline and remains the first port of call for anyone experiencing problems with gambling. GamCare’s fully-trained advisers provide confidential advice, information and support to anyone experiencing a gambling problem, as well as to affected others. GamCare’s advisers take calls over the phone as well as through a secure chat system. The service is confidential and is available 24/7.

National Gambling Helpline 0808 8020 133
www.GamCare.org.uk

Gambling Therapy

Global online support service for people who have been adversely affected by gambling. Our team of expert advisers deliver effective support via:

  • A text based Live Advice Helpline
  • A wide variety of online groups and forums
  • Confidential advice by e-mail
  • Information database on local resources around the world

www.gamblingtherapy.org

Gamblers Anonymous UK

This site offers various help for the compulsive gambler including a Forum, Chat Room, Literature and of course most importantly a meeting finder

Meetings are the core of Gamblers Anonymous and they have meetings every day of the week throughout the UK

www.gamblersanonymous.org.uk

Gordon Moody Association

Gordon Moody Association offers a unique and intensive residential treatment programme in the UK for those gamblers most severely addicted

To apply for a position please complete the online form on http://gordonmoody.org.uk/

National Debtline

Helpline 08088 084000
www.nationaldebtline.co.uk

Offers advice and support to enable callers to deal with their debts in a proactive and informed way. Self-help information packs are sent free to individuals with debt problems.

BeGambleAware

www.begambleaware.org

Established by the Responsibility in Gambling Trust to provide advice and information about responsible gambling.

On this website, you'll find advice and get access to free, confidential help by phone or online. You can learn about how gambling works, check if you or someone you know may have a gambling problem, and find tips on how to stay in control

Money Advice Service

www.moneyadviceservice.org.uk
Tel 0300 500 5000

The Money Advice Service is an independent service which gives free, unbiased money advice to everyone across the UK – online, over the phone and face to face.

Corporate Compliance Statement

The Aspers Group is committed to conducting its business with integrity and to adopting respectable and ethical standards, acting across its business interests with due care and diligence. The Company is committed to compliance with the Gambling Act 2005, the Gambling Commission’s Licence conditions and Codes of Practice, the Anti-Money Laundering Regulations 2017 and the Licensing Act 2003.

The Company ensures that its employees are aware of and fully comply with the licensing objectives and will deal with the Gambling Commission in an open and co-operative way. We are committed to socially responsible gambling and run and support the Aspers initiative, 'Community Action for Responsible Gaming' (CARG), in any area that we operate an Aspers casino.

The Aspers Group has internal procedures in place to ensure that its business is conducted in compliance with all relevant primary and secondary legislation. The procedures will be communicated to all relevant staff and all those staff members who are required to hold a Gambling Commission Personal Licence will have the requisite competency for the licence held and the responsibilities associated with that position. We have well established staff practices and procedures in place including procedures for all staff to report grievances.

We believe that a well-structured and organised corporate business with well-trained management and staff is essential to our success. We deliver this success within the UK gambling legislative framework, working with our regulator through our management and compliance teams.

Damian Aspinall

Damian Aspinall
Chairman

Aspers Group Modern Slavery Act

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Group’s slavery and human trafficking statement for the financial year ending 30th June 2021.

Our Structure, business and supply chains

Aspers UK Holdings Limited (“the Group” or Aspers”) is a leading UK casino operator. The Covid-19 pandemic had a significant impact on the business, with all sites remaining closed for much of the year. Accordingly, revenue for the year was £14.0m. The group had 650 employees and approximately 175k customers visited our casinos.

The Group has four operating casinos:

  • Aspers (Stratford City) Limited – This is a large 2005 Gambling Act casino operated within the Westfield Shopping centre in Stratford In East London
  • Aspers (Northampton) Limited – This is a converted 1968 Gaming Act casino operating in the centre of Northampton
  • Aspers (Milton Keynes) Limited – This is a large 2005 Gambling Act casino operated at the Xscape leisure complex in Milton Keynes
  • Aspers (Newcastle) Limited – This is a converted 1968 Act casino located in The Gate leisure complex in the centre of Newcastle.

The Group’s supply chain is comprised primarily of gaming suppliers and food and beverage, sourced principally from the UK and Europe. Further information about the Group can be found on our website at www.aspersgroup.co.uk

Our position

The Group is fully supportive of the Modern Slavery Act 2015 and is committed to the prevention of modern slavery and human trafficking in all its forms and will not tolerate or condone the abuse of human rights within any part of its business or supply chains.

Our policies in relation to modern slavery and human trafficking

The Group is committed to business integrity, high ethical and moral standards and professionalism in all its activities. ‘Doing the right thing’ forms a central part of Aspers values. In line with these values. The Group has a zero-tolerance approach to slavery and human trafficking, which extends to all business dealings and transactions in which it is involved, regardless of location or sector. The Group remains committed to strengthening its practices in this area, both within its own business and across its supply chains.

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain.

The Group expects high standards from all of its contractors, suppliers and other business partners, we expect our suppliers to have appropriate anti-slavery and human trafficking policies and processes and communicate to our key suppliers that we have zero tolerance in regard to these matters. The Group expects that its suppliers will hold their own suppliers accountable to the same high standards for example, as part of its ongoing effort to identify and mitigate risk Aspers has updated the standard procurement contract terms used by its UK businesses to seek to ensure suppliers and, in turn, their suppliers, will comply with all laws, regulations and codes relating to slavery and human trafficking.

The Group is committed to:

  • Acting ethically and with integrity in all its business dealings and relationships.
  • Ensuring effective systems and controls are in place to ensure modern slavery is not taking place anywhere in its own business or in any of its supply chains.
  • Continue to ensure there is transparency in its own business and in its approach to tackling modern slavery throughout its supply chains.
  • Committed to creating and maintaining a safe and healthy working environment for its employees, customers and the community.

Due diligence, specific risks and supplier adherence to Aspers' values
In 2016 Aspers established a Modern slavery working group with representatives from its HR, Compliance and Finance departments. The working group undertakes and internal risk assessment exercise on an annual basis with each division and with the central procurement function to evaluate the Group’s risks and identify best practices, around the prevention of slavery and human trafficking with its supply chains or any part of its business.

Information and training about slavery and human trafficking

To ensure an understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to relevant employees who are involved in procurement and supplier management processes. All members or our senior management team have been briefed on the subject.

The Group have a comprehensive suite of employee policies which are relevant to our attempts to ensure that there is no modern slavery in any part of our workforce. Our relevant policies include:

  • Recruitment Policy
  • Equality and Diversity Policy
  • Dignity at Work Policy
  • Communication Policy
  • Confidential Hotline Policy
  • Disciplinary and Grievance Procedures

Board-level sign off of this statement

The Group recognises the importance of the provision of the Modern Slavery Act 2015 and the Directors aim to ensure that slavery and human trafficking have no part in the Group’s operations and supply chain. The Group has always been vigilant about employee welfare and aims to be transparent in its practices. The Board welcomes the opportunity to state its firm commitment to a zero-tolerance approach to modern slavery and human trafficking.

Signed:

Richard Noble

Richard Noble, CEO
1 December 2021

Privacy Policy

At Aspers UK Holdings Ltd, we are committed to protecting and respecting your privacy. We encourage you to read this Privacy Policy carefully as it contains important information regarding how your personal data will be used by us. This policy explains the basis on which personal data we collect about you will be processed by us. Where we decide the purpose, or means, for which personal data is processed, we are the 'Data Controller'. We will comply with all applicable data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (“UK GDPR”).

By engaging with our casinos, you acknowledge you have read and understood this Privacy Policy.

This policy explains the following:

  • What personal information we collect;
  • How we use that information;
  • Who we may disclose that information to; and
  • Your rights.
  1. Who are we?
    1. Aspers UK Holdings Limited (“Aspers”), referred to as “we”, “us” and “our” in this Privacy Policy, is the data controller in relation to the processing of your personal data that you provide to us. Aspers is a company incorporated in England and Wales with company number 07262042 and whose address is 1 Hans Street, London, SW1X 0JD.
    2. Aspers UK Holdings Ltd, together with Aspers Group Limited form the ‘Group’, which provides land based services in casinos through various software and/or platforms.
    3. If you have any concerns about how your personal data is used or to exercise any of your data protection rights, including submitting a subject access request, please contact our Data Protection Officer at:
      1. email: dataprotection@aspers.co.uk
      2. post: Data Protection Officer, Aspers Casino Westfield Stratford City, 312 The Loft, Montfichet Road Olympic Park, London, E20 1ET.
  2. This Privacy Policy
    1. This Privacy Policy represents our current data collection and usage practices. We will from time to time, review and revise these practices. We encourage you to read the Privacy Policy carefully as it contains important information regarding how your personal data will be used by us.
    2. Each time you use Aspers casino services and gaming products or provide us with information, by doing so you are accepting the practices described in this Privacy Policy at that time.
  3. What is personal data?
    1. Personal data is information about you that identifies you or can be used to identify you (in conjunction with any other information we hold about you) e.g. your name, email address, address or telephone number, IP Address, copies of ID, proof of address, etc (“personal data”).
    2. There are special categories of more sensitive personal data which require a higher level of protection. These include information about a person’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, physical or mental health or condition or sexual life (“Special Category Data”).
    3. We collect the types of personal data outlined within this policy.
  4. Collecting information about you

    We collect information about you whenever you utilise certain services, such as the Aspers Loyalty program. Information will also be collected as you interact with us, such as requesting to join our mailing lists, taking part in market research or customer satisfaction surveys or dealing with our customer services team.

    To ensure that your details are up to date and to help determine any possible affordability checks, we may supplement the information we hold about you with data from companies that collate and update address and household information for a range of sources. We will only work with companies that obtain this data in compliance with data protection legislation. This data will not be used to market to you without your prior consent.

    We must also comply with legal obligations to promote responsible gambling, consider our customers' financial ability to gamble and prevent our services from being used for illegal purposes. If we identify activity on your account that could present a risk or we believe you have provided false information, we may look at publicly available information about you such as social media accounts (Facebook, Instagram, Twitter etc.) property ownership details, the electoral roll, Companies House, and insolvency registers to verify the information provided to us.

    1. In addition, we are required to comply with anti-money laundering and responsible gambling legislation, so we may request proof of identity and source of funds information from you from time to time. Whilst the release of additional source of funds information is voluntary, please note that the failure to provide such information upon request may result in the termination of the business relationship. This information may be requested:
      1. by attending or registering with us at one of our casino sites;
      2. by engaging with us via our website;
      3. by contacting us offline, for example by telephone, email or by post
  5. Data we collect from you
    1. In order to run our business and to provide you with information about products or services that may be of interest to you, we may collect personal data such as your full name, postal address, phone number, occupation, credit/debit card information or email address or “demographic information” (i.e. information that you give us or that we collect, that is not personal data; this may include but is not limited to post code, home town, gender, username, age/birth date, browsing history information, your IP address and registration history).
    2. If you join Aspers World, our loyalty program, we will also record your facial image and verify you are who you say you are by requesting some form of ID. This ID information will also be recorded. When you join Aspers World you will be given an Aspers World card, this can then be used at the gaming tables or in most of our Electronic products and for food and beverage purchases. A full set of terms and condition for Aspers World can be found on our websites.
    3. Each time you use the Aspers World card we will record details of your visit to our casino and we will also record any transaction you perform on the gambling equipment. When you use your card at the gaming tables the same will apply- we will record the details of your gambling activity.
    4. If you are not a member of Aspers World, we will require ID to be produced on entry to our casino. Please note that in some of our casinos we may at times use ID document scanning software (IDScan) to carry out electronic checks and verification in respect of ID collected from all customers.
  6. Purpose and legal basis for processing
    Personal data We may use your information for the following purposes, based on the following legal grounds:
    • Contact information
    • Aspers World Card/gambling transaction information
    • If it is necessary for the performance of our contract or for the purposes of entering into a contract: for the purpose of registering your account with us, to update your account and to provide you with our services.
    • If it is in our legitimate business interests to do so: for internal record keeping for administration purposes, in order to verify your account, to conduct credit searches, to communicate with you regarding our service and fees and for dealing with any complaints or issues raised by you.
    • If you provide your consent, we may also contact you for marketing purposes about new services, events or promotions which we feel may be of interest to you by mail, e-mail, phone or text messaging service about our services or promotions, which may be of interest to you, please email dataprotection@aspers.co.uk or speak to a member of staff if you no longer wish to receive such information.
    • Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other relevant legal or regulatory requirements, such as the Casino Industry Gambling Regulations as specified by our Regulators, The Gambling Commission, The Information Commissioners Office, Money Laundering Regulations & the Financial Conduct Authority. We are obliged to comply with Anti-Money Laundering Regulations 2017 and may share your data on request (or voluntarily) with the UK legal and government authorities, UK regulators and the UK Police.
    • Where we have obtained your consent: Our selected third parties with whom we may share your personal data with (see further below) may send you advertisements promotional materials and communications about their products or services which may be of interest to you, with your prior consent where required by law.
    • Payment information
    • If it is necessary for the performance of our contract: for the purpose of receiving payments in the course of providing our services and issuing winnings to your account (if issued by bank transfer).
    • If it is in our legitimate business interests to do so: for internal record keeping for administration purposes and retaining evidence of payment transactions.
    • ID Information
    • Special category data
    • In order to protect the vital interests of our customers: we may process special category data relating to your health or mental health such as a disclosure of a gambling problem to staff.
    • Monitoring information (CCTV)
    • If it is in our legitimate business interests to do so: we may process images via CCTV (which incorporates video and audio recordings), entrance/exit dates/times, movement within the casinos via security card systems for security purposes and pursuant to our legitimate interest in maintaining a safe environment and for the purpose of confirming attendance/location of the individual.
    • Necessary to protect the vital interests of the individual concerned: for security purposes and in order to maintain a safe environment.
    • Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other legal or regulatory requirements.
    • Technical and device information/social networks
    • If it is in our legitimate interests to do so: we may use certain technical log data (such as your IP address) for research or statistical purposes; to analyse user traffic and for ensuring the proper administration of our site; for analytics and insight purposes e.g. to monitor market trends and demographics and to improve the user experience within our site; and to ensure that content from our site is presented in the most effective manner for you and for your computer or other device from which you access our site and/or the services we offer through the site.
    • Cookies
    • Where consent has been obtained: We will ask for your consent to the use of cookies before processing (see further information about our processing of cookies below).
  7. How to edit or update your information
    1. The accuracy and integrity of your personal data is very important to us. If you feel at any time that the information we hold about you is incorrect or requires updating then please contact us by any means possible and we will update or correct our records.
    2. We may periodically contact you or speak to you in person about the accuracy of your personal data as our efforts to ensure it is accurate are ongoing.
  8. Cookies
    1. We collect information about your visit to our websites, including the date and time you access our websites. You cannot be identified from this information, and will be used by us purely for monitoring activity on our websites. We do not use “cookies” to collect and distribute information to third parties for marketing purposes.
    2. A “cookie” is a piece of information, like a tag, that is stored on your computer, tablet or phone when you visit a website. Cookies make web surfing easier for the user by saving user preferences while visiting a website. The only personal data a cookie may contain is information supplied by the user. A cookie cannot read data of a user’s hard drive or read cookie files created by other websites. The use of cookies is an industry standard that can be found on most major websites. Cookies help us determine which pages of our websites are popular by showing how and when users use our websites.
    3. Many improvements and updates to our websites are based on such data as this helps us to understand (amongst other things) the total number of users and webpages viewed. Cookies allow this information to be easily tracked by us. We use information obtained from cookies to provide services better tailored to each user’s needs. While this activity depends on the use of a “cookie”, users of our websites have the option of disabling cookies via user’s browser preferences.
    4. Any changes to the use of cookies posted on our websites apply as soon as they are posted. By continuing to use our websites after any changes are posted, users acknowledge acceptance of those changes.
    5. We use the following cookies:

    6. Strictly necessary cookies: These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites.
    7. Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
    8. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
      Personal data Cookie IDs Expiry Description Further Information
      Google Analytics __utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Click here for more privacy information
      Google Analytics __utmt 10 minutes Used to throttle request rate. Click here for more privacy information
      Google Analytics __utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Click here for more privacy information
      Google Analytics __utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Click here for more privacy information
      Google Analytics __utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Click here for more privacy information
      Google Analytics __utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. Click here for more privacy information
      Google Analytics _ga 2 years Used to distinguish users. Click here for more privacy information
      Google Analytics _gid 24 hours Used to distinguish users. Click here for more privacy information
      Google Analytics _gat 1 minute Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. Click here for more privacy information
    9. Third parties

    10. Please note that third parties may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
    11. Control over cookies

    12. You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.
    13. You can also delete cookies that have already been set. Alternatively, you may wish to visit http://www.aboutcookies.org.uk/, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
    14. If you have a Google account you can opt out of advertising at this link. Alternatively you can opt out of a third party vendor’s use of cookies by visiting the Network Advertising initiative opt out page. Further information on controlling device identifiers can be found here.
    15. If you do not accept cookies your user experience on our websites may be affected as you may not be able to experience the full functionality of our websites.
  9. Who your information may be shared with

    We keep your information confidential but may disclose it to our personnel, other companies within the Aspers Group, suppliers, or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy. We carry out checks to ensure that the companies we work with will provide the same level of safeguards to protect your data as we do, and we put contractual measures in place to reinforce those obligations.

    If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

    1. We do not sell or share your personal data with third parties except as described in this Privacy Policy. The personal data will be disclosed to a third party only to the extent required for the specific purpose, as stipulated in this Privacy Policy.
    2. Please note that personal data we are holding about you may be shared with and processed by:
      1. any member of the Group and any subsidiary companies and other affiliated legal entities and businesses with whom we are under common corporate control for management and administration purposes. All such entities will comply with the terms of this Privacy Policy with respect to the use and disclosure of your Personal Data.
      2. other casinos in respect of data sharing schemes relating to barred customers;
      3. our service providers and agents (including their subcontractors) or third parties which process information on our behalf (e.g. internet service and payment providers, search engine, advertising and marketing providers) so that they may help us to provide you with services and information you have requested;
      4. regulators, fraud prevention agencies or other third parties for the purposes of monitoring and/or enforcing our compliance with any legal and regulatory obligations, including statutory or regulatory reporting, or the detection or prevention of unlawful acts;
      5. any third party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in response to a court order);
      6. other parties and/or their professional advisers involved in a matter where required as part of the conduct of the services;
      7. our own professional advisers and auditors for the purpose of seeking professional advice or to meet our audit responsibilities; and
      8. any other organisation to whom we may transfer our agreement with you or if we sell or buy (or negotiate to sell or buy) our business or any of our assets (provided that adequate protections and safeguards are in place).
      9. IT companies who support our IT systems.
      10. Data insight companies.
    3. We will only transfer your personal data to third parties for direct marketing purposes with your prior consent.
    4. We do not knowingly solicit data from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, they should contact us at dataprotection@aspers.co.uk. We will delete such information from our files at the earliest opportunity.
  10. International transfers
    1. We will not transfer personal data relating to you to a third party in any country which is outside the UK or the European Economic Area (“EEA”) unless one of the following scenarios under the UK GDPR applies:
      1. the country or recipient is covered by an adequacy decision of the European Commission under UK GDPR Article 45;
      2. appropriate safeguards have been put in place which meet the requirements of UK GDPR Article 46 (for example using the European Commission’s Standard Model Clauses); or
      3. one of the derogations for specific situations under UK GDPR Article 49 is applicable to the transfer. These include (in summary):
        1. the transfer is necessary to perform, or to form, a contract to which we are a party:
          1. with you; or
          2. with a third party where the contract is in your interests;
        2. the transfer is necessary for the establishment, exercise or defence of legal claims;
        3. you have provided your explicit consent to the transfer; or
        4. the transfer is of a limited nature, and is necessary for the purpose of our compelling legitimate interests.
  11. Our Security Precautions
    1. We make every effort to ensure that your information is secure on our systems. The Group has implemented security measures to protect against the loss, misuse and alteration of your personal data and we have staff dedicated to maintaining this Privacy Policy and other privacy initiatives, periodically reviewing our systems and network security.
    2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. However, please note that you are responsible for keeping your username, password and user details confidential.
  12. How long do we keep your personal data?
    1. Unless you have requested otherwise, we will hold your personal data within our systems for a minimum period of 5 years following the provision of information to us. If, after 5 years:
      1. you have made 1 or more visits to any of our casinos then we will contact you to verify that the information we hold about you is still accurate and that you are still happy for us to hold this information about you; or
      2. you have not made a registered visit to any of our casinos then we will remove your personal data from our databases and systems unless we are required or permitted by law to hold on to your data for a specific retention period.
    2. For the purpose of paragraph 14.1.2, a ‘registered’ visit is classified as a visit which has been recorded on our internal systems. Examples include via a customer’s use of the Aspers World card, other recorded transactional activity or via redemption of a promotion (on-site).
    3. Where we no longer need your personal information, we will dispose of it in a secure manner.
    4. In some circumstances you can ask us to delete your data; see your legal rights at paragraph 16 below for further information.
    5. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research purposes and to help us develop and improve our services, in which case we may use this information indefinitely without further notice to you.
  13. Automated decision making
    We do not make decisions based solely on automated data processing, including profiling.
  14. Your rights regarding your personal data
    1. Under data protection laws, you have a number of rights regarding your personal data. Please find below a summary of such rights (full details may be found at the Information Commissioner’s Office’s (“ICO”) website: https://ico.org.uk/),
    2. You have the right to be informed

    3. You must be informed clearly and concisely regarding the purpose and legal basis regarding the collection and processing of your personal data, who to contact if you have any issues regarding this, where your persona data will be kept, if the personal data is to be transferred to another country, who will access the personal data, the retention period for storing your personal data, the right to withdraw consent to the processing of your personal data or to lodge a complaint with the ICO, whether the provision of the personal data is part of a statutory or contractual requirement and the existence of any automated decision making.
    4. You have the right to access

    5. You have the right to request confirmation as to whether or not your personal data is being processed and, if so, to verify the lawfulness of processing, this information must be provided free of charge and provided within one calendar month (unless certain circumstances apply).
    6. Requests should be made in writing to the Aspers Data Protection Officer and you may need to provide the following in order for us to verify your request:
      1. photo ID; and
      2. proof of address.
    7. You have the right to rectification

    8. If your personal data is inaccurate or incomplete then you have the right to request that this be corrected. If we have disclosed the personal data to third parties for verification purposes and the information has been updated or corrected, then we will inform you of this where possible.
    9. You have the right to erasure

    10. In certain circumstances, you will have to right to request erasure of your personal data from our systems and we will do so without undue delay if:
      1. the processing is no longer necessary in relation to the purpose for which it was originally processed;
      2. you withdraw consent (if the legal basis for processing is based on your consent);
      3. you object to processing (and there are no legitimate overriding grounds for ongoing processing);
      4. your personal data has been processed unlawfully; or
      5. your personal data must be erased in order to comply with a legal obligation.
    11. We may refuse a request for erasure if the processing is necessary:
      1. for compliance with a legal obligation;
      2. for reasons of public interest in the area of public health or for archiving purposes in relation to public interest, scientific/historic or statistical research purposes (as permitted under the UK GDPR); or
      3. for the establishment, exercise or defence of legal claims.
    12. A decision to refuse any request of Erasure will be made by the Board of Directors under advisement from the designated Data Protection Officer. Data Subjects have the right to appeal any decision made to the ICO.
    13. You have the right to restrict processing

    14. You have the right to restrict the processing of your personal data if you contest the accuracy of the information, if the processing is unlawful or if we no longer need the information but you require the data to establish, exercise or defend a legal claim.
    15. You have the right to data portability

    16. In certain circumstances, you have the right to request that we return any personal data you have provided in a structured and machine-readable format or that we transmit this data to another data controller, where technically feasible.
    17. You have the right to object

    18. You have the right to object to our use of your personal data in certain circumstances, including where we use it for our legitimate interests or for marketing purposes.
    19. If the information is being used for direct marketing

    20. If you have subscribed to marketing communications from us, you have the right, at any time, to instruct us by email not to process your personal data for marketing purposes.
    21. Withdrawal of consent

    22. Please note that if you withdraw your consent to the use of your personal information for purposes set out in our Privacy Policy, we may not be able to provide you with access to all or certain parts of our services or our website.
    23. Complaints

    24. If you consider our use of your personal data to be unlawful, you have the right to lodge a complaint with the ICO. Please see further information on their website: www.ico.org.uk.
  15. Contacting Aspers Casino
    1. If you have any questions about this Privacy Policy, would like to submit a Data Subject Access Request or amend your current preferences/personal data, please contact our Data Protection Officer via email at dataprotection@aspers.co.uk or in writing to:
      Data Protection Officer
      Aspers Casino Westfield Stratford City
      312 The Loft
      Montfichet Road Olympic Park
      London
      E20 1ET
    2. Alternatively, enquires can be made in person at any of our Aspers Casinos. Please note that in all circumstances ID verification will be required before any personal data is released.
  16. Updates or amendments to this Privacy Policy
    1. We may revise this Privacy Policy from time to time, for example to keep it up to date, to implement minor technical adjustments and improvements or to comply with legal requirements. We will always update this Privacy Policy on our website, so please try to read it when you visit our website.
    2. This Privacy Policy was last updated in May 2021.

Contacting Aspers Casino

If you have any questions about this Privacy Policy, would like to submit a Data Subject Access Request or amend your current preferences/personal information, please contact our Data Protection Officer via email at dataprotection@aspers.co.uk or in writing to:

Data Protection Officer
Aspers Casino Westfield Stratford City
312 The Loft
Montfichet Road Olympic Park
London
E20 1ET

Alternatively, enquires can be made in person at any of our Aspers Casinos. Please note that in all circumstances ID verification will be required before any Personal Information is released.

Site Links

The materials that can be linked from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not imply or constitute its endorsement by us, and you assume all risk with respect to its use. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Copyright Notice

The copyright in the contents and materials of this website is owned by Aspers Group Limited. As content on the website is copyrighted, any unauthorised use of any materials on the web site may violate our rights pertaining to such material. If a user downloads the materials on the web site for personal or non-commercial use, the user must retain all copyright and other proprietary notices contained in the original materials on any copies of the material. Materials on the web site may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes.

Disclaimer

The materials contained in this web site are for general information only and do not constitute advice on any matter. We accept no responsibility for any loss caused by reliance on any statement contained in this web site. Links to other sites from these pages are for information only and we accept no responsibility for any material contained within those sites.

Due to the nature of the electronic communication process, we cannot, nor do we, guarantee or warrant, that access to our website (or any part of it) will be uninterrupted, or without delay and we accept no liability in this respect. Furthermore, whilst we make all reasonable attempts to exclude viruses from this website, we cannot ensure that it will be free of viruses and we cannot and do not accept any liability in this respect. You are therefore recommended to take all appropriate safeguards before downloading or accessing information from this website.

This disclaimer and any claim based on use of information from this website shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

Use of site: Users must be over 18 years old and comply with English law.

This site contains information, content, features, products and services which are suitable only for persons over 18. Therefore this website, and any part of it, is only available to those who are over 18 years of age. This site operates in accordance with and complies with all elements of English law, including data protection. By continuing to the next page or visiting, using, viewing the whole or any part of it or having any involvement whatsoever with this website you are confirming that you are over 18 and will not misuse the website in any way and continue to use this site in accordance with and compliance with all elements of English law. If you are under 18 years of age or do not agree to be bound or abide by this notice then you are not authorised to or visit, use, view the whole or any part of it or have any involvement whatsoever with this website and must leave the website immediately. We reserve the right to take action against those who do not.

Aspers Newcastle - £25 Free Play terms and conditions

  1. Open to Aspers World members only, being 18 years or over.
  2. The free play offer is available at Aspers Casino Newcastle.
  3. The promotional period runs for 7 days from the email sent date
  4. The offer is only valid between the times of the promotional period stated above
  5. Guests can redeem their free bet at the cash desk between the times and dates detailed above. Once redeemed at the cash Desk, guests will receive £25 Aspire chips OR 2500 points to their Aspers World Card
  6. This promotion is only valid during the specific times and dates stated above
  7. Customers can only redeem the offer once.
  8. The offer cannot be redeemed as cash.
  9. The promotional period may be extended or reduced at management discretion.
  10. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at Aspers Management discretion.
  11. Any disputes must be raised with a member of The Aspers Management team.
  12. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  13. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.
  14. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer

Aspers Newcastle - £10 Free Play terms and conditions

  1. Open to Aspers World members only, being 18 years or over.
  2. The free play offer is available at Aspers Casino Newcastle.
  3. The promotional period runs for 7 days from the email sent date
  4. The offer is only valid between the times of the promotional period stated above
  5. Guests can redeem their free bet at the cash desk between the times and dates detailed above. Once redeemed at the cash Desk, guests will receive £10 Aspire chips OR 1000 points to their Aspers World Card
  6. This promotion is only valid during the specific times and dates stated above
  7. Customers can only redeem the offer once.
  8. The offer cannot be redeemed as cash.
  9. The promotional period may be extended or reduced at management discretion.
  10. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at Aspers Management discretion.
  11. Any disputes must be raised with a member of The Aspers Management team.
  12. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  13. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.
  14. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer

Aspers Northampton - Triple Points Booster for Aspers World members terms and conditions

  1. Open to all active Aspers World members only, being 18 years or over.
  2. The triple Aspers World Points offer is available at Aspers Northampton.
  3. The promotional period will commence at 10.00am 4th July 2022 and ends at 23.59 on 28th July 2022
  4. Cardholders that use their card to play on any live table game, slots or electronic, excluding cash and tournament poker, will earn triple the amount of Aspers World Points from 10.00am on each Tuesday, Wednesday and Thursday during the promotional period.
  5. Aspers World Points are valued at 100 to every £1, but cannot be redeemed for cash once earned.
  6. Guests failing to hand over their Aspers World card, or not providing membership details, at the start of their gaming play, will not be eligible for the triple Aspers World Points earning rate.
  7. Aspers World Points will not be retrospectively added for any gameplay.
  8. Aspers reserve the right to amend or withdraw any time before the promotional period has begun or there has been any participation, at Aspers Management discretion.
  9. Any disputes must be raised with a member of Aspers Management team.
  10. The promotion is not available to employees or employee relatives of the Aspers UK Holdings Limited group or anyone directly linked with the group or its employees.
  11. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer.

Aspers Newcastle and Aspers Northampton - ‘up to £150’ offer terms and conditions

  1. Open to specific Aspers World members who have received the ‘up to £150’ email. They must be 18 years or over.
  2. The reactivation offer is available at Aspers Casino Northampton & Aspers Casino Newcastle.
  3. The promotional period will commence at 12pm on 20th June 2022 and cease at 4am on 3rd July 2022, with the accumulation period valid each of the fourteen (14) days from 12pm to 4am.
  4. Invited guests will receive an email from Aspers Newcastle or Northampton on Wednesday 16th June 2022, which offers £10 per visit for up to 14 visits, totalling £150.
  5. Visits that qualify for the £10 must be made between 20th June 2022 and 3rd July 2022.
  6. On the final day of the promotion, 3rd July 2022, guests who have previously visited within the promotional period and on the final day will receive an extra £10, totalling £20 for the final promotional day.
  7. Accumulated total amounts from each visit will only be handed out to guests per visit and can be used anywhere in Aspers Newcastle or Northampton in the form of;
    • Aspers World Points and/or Aspire Chips
  8. Guests must use their Aspers World card on each visit for their visitation to be tracked and qualify as a visit.
  9. To start the process Guests must visit Guest Services (or Cash Desk for Aspers Newcastle) on their first visit and present their email.
  10. This offer is non-transferable to other Aspers World members or non-members.
  11. Each visit must be made by the same Aspers World member; their Aspers World card cannot be used by someone else to claim a visit.
  12. A visit is classified as one per day during trading hours. If a guest makes multiple visits during a day only one will be classified as a qualifying visit.
  13. The promotional period may be extended or reduced at management’s discretion before the promotion has started.
  14. Aspers reserve the right to withdraw or amend this promotion at any time before the promotion has begun or any guest or member has participated at Aspers Management’s discretion.
  15. Any disputes must be raised with a member of The Aspers Management team.
  16. The promotion is not available to employees of the Aspers UK Holdings Limited group, or anyone associated with the group or its employees.
  17. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer.

The Casino MK - ‘up to £50’ offer terms and conditions

  1. Open to specific Aspers World members who have received the ‘up to £50’ email. They must be 18 years or over.
  2. The reactivation offer is available at The Casino MK.
  3. The promotional period will commence at 12pm on 20th June 2022 and cease at 4am on 3rd July 2022, with the accumulation period valid each of the fourteen (14) days from 12pm to 4am.
  4. Invited guests will receive an email from The Casino MK on Wednesday 16th June 2022, which offers £10 per visit for up to 4 visits, totalling £40.
  5. Visits that qualify for the £10 must be made between 20th June 2022 and 3rd July 2022.
  6. On the final day of the promotion, 3rd July 2022, guests who have previously visited within the promotional period and on the final day will receive an extra £10, totalling £20 for the final promotional day.
  7. Accumulated total amounts from each visit can be collected from 10am on 4th July 2022 and can be used anywhere in The Casino MK in the form of;
    • Aspers World Points and/or Aspire Chips
  8. Guests must use their Aspers World card on each visit for their visitation to be tracked and qualify as a visit.
  9. To start the process Guests must visit Guest Services on their first visit and present their email.
  10. This offer is non-transferable to other Aspers World members or non-members.
  11. Each visit must be made by the same Aspers World member; their Aspers World card cannot be used by someone else to claim a visit.
  12. A visit is classified as one per day during trading hours. If a guest makes multiple visits during a day only one will be classified as a qualifying visit.
  13. The promotional period may be extended or reduced at management’s discretion before the promotion has started.
  14. Aspers reserve the right to withdraw or amend this promotion at any time before the promotion has begun or any guest or member has participated at Aspers Management’s discretion.
  15. Any disputes must be raised with a member of The Aspers Management team.
  16. The promotion is not available to employees of the Aspers UK Holdings Limited group, or anyone associated with the group or its employees.
  17. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer.

The Casino MK - Triple Points Booster for Aspers World members terms and conditions

  1. Open to all active Aspers World members only, being 18 years or over.
  2. The triple Aspers World Points offer is available at The Casino MK.
  3. The promotional period will commence at 10.00am 20th June 2022 and ends at 23.59 on 14th July 2022
  4. Cardholders that use their card to play on any live table game, slots or electronic, excluding poker, will earn triple the amount of Aspers World Points from 10.00am on each Tuesday, Wednesday and Thursday during the promotional period.
  5. Aspers World Points are valued at 100 to every £1, but cannot be redeemed for cash once earned.
  6. Guests failing to hand over their Aspers World card, or not providing membership details, at the start of their gaming play, will not be eligible for the triple Aspers World Points earning rate.
  7. Aspers World Points will not be retrospectively added for any gameplay.
  8. Aspers reserve the right to amend or withdraw any time before the promotional period has begun or there has been any participation, at Aspers Management discretion.
  9. Any disputes must be raised with a member of Aspers Management team.
  10. The promotion is not available to employees or employee relatives of the Aspers UK Holdings Limited group or anyone directly linked with the group or its employees.
  11. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer.

Aspers Stratford - Best of British promotion terms and conditions

  1. Open to Aspers World members only, 18 years or over.
  2. Promotion is called Best of British and will be available at Aspers Casino Westfield Stratford City only.
  3. The promotional period is Saturday 18th June to Saturday 2nd July 2022, 12pm to 5am each promotional day (BST), excluding Saturday 2nd July, where the promotional period ends at 6pm (BST).
  4. Aspers World members who enter the Casino and visit Guest Services, can collect:
    • a) one scratchcard per day over the promotional period
    • b) one prize draw entry per day over the promotional period
  5. Participating guests scratch their scratchcard to reveal if they have won a prize or have a no-win scratchcard.
  6. There are five prize types available to win on the scratchcards, as follows:
    • Tipples & Treats experience for 2 at Mr Fogg’s Gin Parlour (25 available to be won)
    • Monopoly HM Queen Elizabeth II Edition Board Game (100 available to be won)
    • Free house drink for guest and one friend, including: soft drinks, draught beers, wines and spirits (400 available to be won)
    • £5 free bet, that can be used on slots and electronic machines only, must be wagered at least once and cannot be exchanged for cash (300 available to be won)
    • Bulldog Soft Toy – various design options (100 available to be won)
  7. Guests can redeem their scratchcard prize by taking their winning scratchcard to Guest Services.
  8. Guests have until 2pm Sunday 3rd July to redeem their scratchcard prize.
  9. Any unclaimed scratchcard prizes will be forfeited.
  10. Scratchcards not issued during the promotional period will be void, including any associated prizes.
  11. For each day of the promotion, Aspers World members can also receive one entry into the prize draw from Guest Services, for a chance to win the 2-night stay at the Ritz for 2 people.
  12. Participating guests need to retain one half of each entry ticket and bring them to the prize draw. To be entered into the draw, guests must add the other half of their entry tickets into the tombola by Guest Services.
  13. Prize draw will take place on Saturday 2nd July at 7pm. To participate in the draw, guests must enter their prize draw tickets (as described above) by 6pm on the prize draw evening.
  14. Three winners will be drawn at random from the tombola and the winning ticket numbers announced. The first two tickets drawn will win 1 x £500 cash prize each and the third ticket drawn will will win the 2-night stay at the Ritz for 2 people. The prize details are as follows:
    • 2 nights’ accommodation in a Superior King / Double room with breakfast at The Ritz (2 guests per room)
    • Champagne Afternoon Tea
    • Stunning 3-course meal with a view at Aqua Shard, served with Premium English Wines (based on a glass of English Sparkling Wine followed by a bottle per person of English wine)
    • 2-hour tour of London in Classic Mini Coopers, highlighting hidden gems of Dickensian London and sampling real London gin and seeing how it’s made
    • Tickets for a West End Show of the guest’s choice
  15. With regards to the 2-night Ritz trip for two people, detailed in clause 14, the following details apply:
    • It is the prize winner’s responsibility to ensure they satisfy the criteria for entry to any overseas event, including covid regulations, passports and visas
    • The prize includes a stay at The Ritz for two consecutive nights, checking in on a Monday, Tuesday or Wednesday. If the winner wishes to upgrade to a weekend stay they can arrange to pay the difference.
    • The prize is transferable to another adult if the prize winner is unable to make the trip
    • The prize is not transferable for cash
    • Prize winners must be 18 or over
    • Prize to be claimed within 2 weeks of the competition draw by contacting richard.gillham@rjsevents.com
    • Winners will be responsible for satisfying entry requirements to the destination country, including Covid-19 vaccination and testing requirements and passport / visa requirements
    • Cancellation due to Covid-19 – if UK or overseas government restrictions result in the event not going ahead on the original date we will, in the first instance, rearrange the equivalent trip for the new event date. If that is not possible, we will endeavour to provide an alternative prize of equivalent value that is acceptable to the prize winner
    • Cancellation by the winner due to Covid-19 – if a winner contracts Covid, tests positive or is unable to travel due to personal interaction with the disease, the trip is non-refundable. RJS Event Group Ltd will make every reasonable effort to arrange an alternative trip for a later date but will not be liable for additional costs if we are unable to do so
    • Travellers should arrange adequate insurance to cover this eventuality
  16. Participating guests must be present on the night of the draw to be able to claim the prize if their number is called out.
  17. When a winning number is called out, the participating guest with that number will have one minute to make themselves known and claim the prize.
  18. If the participating guest with the winning number is not present or does not make themselves known after one minute, there will be a re-draw. This process will be repeated until the winning customer is identified.
  19. There are no cash alternatives for prizes.
  20. Any guest who is barred or excluded from the premises under any circumstance will not be eligible to participate in the promotion or be allowed to claim any prize.
  21. Before the promotion commences, the promotional period may be extended or reduced at management discretion.
  22. Before the promotion commences, Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at Aspers’ Management discretion.
  23. Any disputes must be raised with a member of the Aspers’ Management team.
  24. The promotion is not available to employees of the Aspers UK Holdings Limited group, or anyone associated with the group or its employees.
  25. Aspers accepts no responsibility for any damage, loss, death, or injury of any kind endured by the winners and or their guests by way of redemption of the prize.

Aspers Newcastle - £30 for £20 Slots Cash Match June 10th – June 16th 2022 Terms & Condition

  1. Open to Aspers World members only, being 18 years or over.
  2. The match play offer is available at Aspers Casino Newcastle.
  3. The promotional period will commence at Friday 10th June until Thursday 16th June.
  4. The offer is only Valid between the times of the promotional period stated above.
  5. Guests can redeem the exchange of £20 and receive £30 at the cash desk between the times and dates detailed above. Once redeemed at the cash Desk, guests will receive a match play ticket to a guest’s requested amount, in multiples of £5.
  6. This promotion is only valid during the specific times and dates stated above
  7. Customers can only redeem the offer once.
  8. The offer cannot be redeemed as cash. If the full promo ticket is not played, a guest will have 60 days to use the ticket.
  9. The promotional period may be extended or reduced at management discretion.
  10. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at Aspers Management discretion.
  11. Any disputes must be raised with a member of The Aspers Management team.
  12. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  13. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.
  14. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer.

Aspers Stratford 2 Cocktails for £15 offer terms and conditions

  1. The promotion is open to all customers, being 18 years or over.
  2. The promotion is only available on Thursdays and Sundays in May and June 2022, starting from 6th May 2022
  3. The promotion is available in Terrace Bar at Aspers Westfield Stratford City only
  4. The promotion can be extended or reduced at management discretion.
  5. The promotion cannot be used in conjunction with any other promotion or offer
  6. The promotion is available while stocks last
  7. Aspers reserve the right to withdraw or amend this promotion at any time in line with licence conditions and codes of practice ‘fair and open provisions and responsible service of alcohol requirements
  8. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member- at Aspers Management discretion.
  9. Any disputes must be raised with a member of the Aspers Management team.
  10. The promotion is not available to employees of the Aspers UK Holdings Limited group, or anyone associated with the group or its employees.
  11. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the promotion.
  12. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.
  13. In the event of any dispute, the managers decision will be final

Aspers Stratford £20 Prosecco offer terms and conditions

  1. The promotion is open to all customers, being 18 years or over.
  2. The promotion is only available on Friday’s starting 6th May 2022 and ending on 24th June 2022.
  3. The promotion is available in Tanzi Bar and Terrace Bar at Aspers Westfield Stratford City only
  4. The promotion can be extended or reduced at management discretion.
  5. The promotion cannot be used in conjunction with any other promotion or offer
  6. The promotion is available while stocks last
  7. Aspers reserve the right to withdraw or amend this promotion at any time in line with licence conditions and codes of practice ‘fair and open provisions and responsible service of alcohol requirements
  8. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member- at Aspers Management discretion.
  9. Any disputes must be raised with a member of the Aspers Management team.
  10. The promotion is not available to employees of the Aspers UK Holdings Limited group, or anyone associated with the group or its employees.
  11. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the promotion.
  12. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.
  13. In the event of any dispute, the managers decision will be final

Aspers Stratford Steak and Chips promotion (Buy a steak and side and receive a free £20 bet) terms and conditions

  1. The promotion is open to all customers, being 18 years or over.
  2. The promotion is only available on Tuesday’s starting 10th May 2022 and ending on 28th June 2022.
  3. To qualify for the promotion the diner must order and be served a steak and any side dish from the main food menu in Tanzi Bar at Aspers Westfield Stratford City only
  4. Both the steak and side must be ordered and served to the same guest as one meal to qualify for the free bet
  5. The promotion is not available from the early bird and night owl menu
  6. The promotion can be extended or reduced at management discretion.
  7. Only one voucher can be issued per person per day
  8. Guests can redeem their free bet voucher at live table games or the slot desk only
  9. The free bet is not redeemable in Poker
  10. The free bet voucher will contain an issue date and is only valid for the date shown
  11. The free bet voucher can only be used on one product and cannot be split in to lower value bets
  12. The £20 free bet will not be redeemed as cash or refunded in cash
  13. The free bet voucher is not transferable
  14. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member- at Aspers Management discretion.
  15. Any disputes must be raised with a member of the Aspers Management team.
  16. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  17. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the promotion.
  18. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.

Aspers Stratford Free Evening parking promotion terms and conditions

  1. The promotion (free evening parking) is open to valid Aspers World members in the Giraffe and Elephant tiers only, being 18 years or over.
  2. To qualify for the promotion an Aspers world member must have a registered gaming visit on the same day as the car park ticket redemption.
  3. Aspers World Members deemed to be only using the promotion for “free evening parking” and not visiting the Aspers venue to use its facilities will be removed from the promotion.
  4. Free car parking will be available at Aspers Westfield Stratford City (ltd) parking in carparks owned and operated by Westfield Stratford City
  5. Free evening car parking will only be available to guests validating their parking after 19:00 until close of the casino each day
  6. The validation will cover up to 24 hours of parking only, any additional costs will be at the members own liability
  7. The promotional can be extended or reduced at management discretion.
  8. Only one parking validation can be issued per person per day.
  9. Guests can redeem their car parking validation, at Guest Services, Aspers Westfield Stratford City.
  10. This promotion is only valid on presentation of a valid Giraffe or Elephant membership and the provision if the car registration number to enable the parking validation to be processed.
  11. Car parking validation will not be redeemed as cash or refunded in cash
  12. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member- at Aspers Management discretion.
  13. Any disputes must be raised with a member of the Aspers Management team.
  14. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  15. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the promotion.
  16. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.
  17. The terms and conditions of parking are available at the car park entrance. The carpark is owned and operated by Westfield Stratford City and not Aspers Casino. Any issues with regard to the carpark are to be raised with Westfield Stratford City

Aspers World Birthday Offer terms and conditions

  1. Open to invited Aspers World Giraffe, Elephant, Rhino cardholders only who must be 18 years or over.
  2. Cardholders will be entitled to one annual birthday offer in the month of their birthday subject to opting in for one or more marketing contact permissions using the Aspers World sign-up process.
  3. Marketing contact permissions include email, SMS and post.
  4. To receive a birthday offer, it is the responsibility of the Member to notify Aspers of any change to their details including but not limited to a change to their name, email, phone number and/or physical address.
  5. The birthday offer must be redeemed by the named recipient.
  6. Cardholders will need to show their Aspers World card when redeeming the offer.
  7. The birthday offer for each tier is a value of Aspers World Points, with the amount for each cardholder tier as follows:
    • 2,000 Aspers World Points for Giraffe
    • 5,000 Aspers World Points for Elephant
    • 10,000 Aspers World Points for Rhino
    • A house drink for the guest and a friend
  8. A guest may redeem their points from Guest Services (or Cash Desk at Aspers Newcastle, The Casino MK, and Aspers Northampton).
  9. A house drink for the guest and a friend: Valid for one use on selected house beverages including, soft drinks, draught beers, wine and spirits. Offer can be redeemed at any of our bars or table service. There is no cash alternative for this offer. This offer is subject to responsible service of alcohol guidelines and can be revoked at discretion of Aspers management.
  10. Invited Members must redeem their birthday offer within 30 days of the received offer.
  11. Not to be used in conjunction with any other offer.
  12. Any disputes must be raised immediately with a member of the Management team.
  13. The Aspers World birthday offer may be extended or reduced at management discretion in line with the Gambling Commissions Licence Conditions and Codes of Practice “fair and open provisions”, guests will be notified of material changes to terms and conditions before they come into effect and can be by a notice being displayed.
  14. The promotion is not available to employees of the Aspers UK Holdings Limited group, or anyone associated with the group or its employees.
  15. Any guest who is barred or excluded from the premises under any circumstance will not be allowed to take up the birthday offer.

DATA PROTECTION
Names and email addresses will be collected and used to process entries. Your details may remain stored after the End Date but will not be used for marketing unless you have ticked an opt-in box on entry. If you have opted in to receive marketing communications, then your details will be used in accordance with the information given when you ticked the opt-in box and gave your consent.

Aspers World “Refer a Friend” Offer Terms and Conditions

  1. Open to Aspers World members only (free to join for all those aged 18 or over with photographic ID)
  2. Aspers World loyalty Members will be entitled to the “Refer a Friend” offer once the referred party has completed the Aspers World sign-up process.
  3. To receive the “Refer a Friend” offer, it is the responsibility of the Aspers World Loyalty Member to notify Aspers of any change to their details including, but not limited to a change to their name, email, phone number and/or physical address.
  4. All Aspers world sign ups are to be completed at Guest Services (or Cash Desk at Aspers Newcastle)
  5. The offer must be redeemed by the referee.
  6. One referee only per referral can redeem the offer.
  7. There is no limit to the number of new referrals a Guest can make.
  8. Cardholders will need to show their Aspers World Loyalty card when redeeming the offer.
  9. The “Refer a Friend” offer is a value of Aspers World Loyalty Points and a Food & Beverage voucher, with the amount as follows: 2,000 Aspers World Points A house drink for the guest and a friend
  10. A guest may redeem their points from Guest Services (or Cash Desk at Aspers Newcastle, The Casino MK, and Aspers Northampton) once the referred guest has completed the sign-up process.
  11. A house drink for the guest and a friend: Valid for one use on selected house beverages including, soft drinks, draught beers, wine, and spirits. Offer can be redeemed at any of our bars or table service. There is no cash alternative for this offer. This offer is subject to responsible service of alcohol guidelines and can be revoked at discretion of Aspers management.
  12. The existing member must redeem their “refer a friend” offer on the same day of the referred member signed up to the Aspers World loyalty Scheme.
  13. Not to be used in conjunction with any other offer.
  14. Any guest who is barred or excluded from the premises under any circumstance will not be eligible to redeem the offer.
  15. The Aspers World “Refer a Friend” offer may be extended or reduced at management discretion in line with the Gambling Commissions Licence Conditions and Codes of Practice “fair and open provisions”, guests will be notified of material changes to terms and conditions before they come into effect and can be by a notice being displayed.
  16. Whilst the promotion could be cancelled or amended by Aspers management at any time, this is without prejudice to any guest that has already signed up for the promotion in question.
  17. The promotion is not available to employees of the Aspers UK Holdings Limited group, or anyone associated with the group or its employees.
  18. Any disputes must be raised immediately with a member of the Management team.
  19. Events may occur that render the promotional offer itself impossible due to reasons beyond the control of Aspers
  20. In the event of any dispute the Managers decision will be final.

DATA PROTECTION
Names and email addresses will be collected and used to process entries. Your details may remain stored after the End Date but will not be used for marketing unless you have ticked an opt-in box on entry. If you have opted in to receive marketing communications, then your details will be used in accordance with the information given when you ticked the opt-in box and gave your consent.

Casino MK Weekly “Live Roulette Tournaments” Terms and Conditions

Conditions:

  1. The weekly Roulette Tournaments are open to Aspers World members and non-members.
  2. Aspers World is open to all those aged 18 or over; photo ID required.
  3. The Tournament is free to enter for all Aspers World members and non-members, no purchase necessary.
  4. Non-members must sign up to Aspers World to receive any cash prize.
  5. Total prize pool is £4,500 (4-week period)
  6. Total prize pool for each weekly Tournament is £500.00
  7. The Weekly Tournaments take place at The Casino MK on Thursday 5th May, Thursday 12th May, Thursday 19th May and Thursday 26th May, Thursday 2nd June, Thursday 9th June, Thursday 16th June, Thursday 23rd June & Thursday 30th June 2022 at 7:00pm.
  8. Aspers reserve the right to withdraw or amend this offer at any time In line with Licence Conditions and Codes of Practice “fair and open” provisions.
  9. Not open to Aspers employees or those associated with employees.
  10. Cash prizes only will be awarded throughout the Tournament.
  11. Any disputes must be raised immediately with a member of the management team.
  12. Any customer who is barred or excluded will not be permitted to win a prize under any circumstances.
  13. Management’s decision is final.
  14. By participating, members agree to take part in publicity. Prize winner’s name will be posted on Aspers website www.aspers.co.uk, along with Aspers Facebook within 48 hours of prize being won.

Roulette Tournament

  1. Participants must be present in the casino and register at Guest Relations before the tournament starts.
  2. All players will be eligible to register from 6:00pm on the day of the tournaments. Registrations will close at 6:55pm on the same day.
  3. Registrations to take place at Guest Services
  4. Once registration is complete participants will draw their heat number and player position to split between as many sessions as required with a maximum of 5 players per session.
  5. Every participant will be awarded 500 points worth of tournament chips (100 pieces of colour chips valued at 5 points each) to play during the tournament. Tournament chips have no cash value and cannot be transferred to another individual.
  6. Each session will last 5 spins. Players will play the 5 spins in their session to win as much as possible.
  7. There is a minimum stake of 20 chips per spin, if a player has less than 20 chips these must be staked on the next spin.
  8. Even money and 2/1 bets are not allowed.
  9. The 5 players with the highest number of tournament chips after the 5 spins have been completed in each round will proceed to the final, in the event of a tie for 5th place the player in the earliest heat will choose red or black. Dealer will spin the ball and the person with the colour of the number decided will proceeds to final. If zero re-spin with the same until an outcome is decided.
  10. Qualifiers to the final cannot be transferred to another individual.
  11. There is no cash alternative available for those unable to attend the final.
  12. A total of 5 players will play the final.

The Final

  1. A maximum of 5 players will participate in the final.
  2. Every participant will be awarded 500 points worth of tournament chips (100 pieces of colour chips valued at 5 points each) to play during the tournament.
  3. Tournament chips have no cash value and cannot be transferred to another individual.
  4. Each session will last 5 spins. Players will play the 5 spins in their session to win as much as possible.
  5. At the end of the 5 spins the person with the highest number of tournament chips shall win the first prize, the second highest will win the 2nd prize and so forth. A total of 5 prizes shall be awarded as below:
    • 1st Prize = Cash prize £250
    • 2nd Prize = Cash prize £150
    • 3rd Prize = Cash prize £50
    • 4th Prize = Cash prize £25
    • 5th Prize =Cash prize £25
  6. If a player loses all their chips before the end of the 5 spins, they will be awarded the prize for the position they are finishing at.
  7. If two or more players lose all their chips in the same spin, they will be awarded a prize corresponding to their stack before that spin started.
  8. Only one prize may be won per person, per tournament.
  9. There is no cash alternative available for those unable to attend the tournament.

Casino MK Roulette Tournament Rules

  1. All tournament chips are to be kept in full view of all players at all times.
  2. When a player loses all their chips their session is over, and they will be asked to leave the table.
  3. Players can change down their tournament chips for tournament chips of a lesser value.
  4. Table maximums do not apply, and players are able to bet all their chips in one spin if desired.
  5. Neighbour and French bets not accepted.

DATA PROTECTION
Names and email addresses will be collected and used to process entries. Your details may remain stored after the End Date but will not be used for marketing unless you have ticked an opt-in box on entry. If you have opted in to receive marketing communications, then your details will be used in accordance with the information given when you ticked the opt-in box and gave your consent.

INTELLECTUAL PROPERTY & CONSENTS
By entering this Promotion, you are consenting to our use of your entry to publicise this Promotion. This means that we may use all names, images, descriptions, photographs, video footage, and other information, which you have submitted on entry, in any media, without paying you any remuneration therefore and without any time restriction. You also agree that we may film, record or photograph you in connection with the competition and/or the Prize if applicable.

Aspers Northampton Friday & Saturday Special

  1. Offer only available on Fridays & Saturdays
  2. Offer available from 17:00 until 00:00 on the day specified in point a.
  3. The offer is 2 Courses for £17.95* or 3 Courses for £19.95
  4. *2 Course Vegan & Vegetarian Combinations** available for £14.95.
  5. **Applicable menu items for 2 course vegan & vegetarian combinations- Soup of the Day, Antipasti, Mediterranean Penne (vegan version), Caesar Salad (vegetarian version), Baileys Tiramisu, Chocolate, Almond & Pistachio Torte and Sticky Toffee Pudding
  6. Not to be used in conjunction with any other offer or promotion
  7. Any disputes must be raised with a member of staff or a member of the management team.
  8. Aspers reserves the right to withdraw and/or amend this promotion at any time.
  9. Aspers World discount does not apply to this offer.
  10. Aspers World is free to join and open to everyone aged 18 and over. Photo ID required.
  11. Whilst stocks last

Aspers Northampton Steak Night Offer

  1. Offer only available on Thursdays
  2. Offer available from 17:00 until 00:00 on the day specified in point a.
  3. The offer is Rib-Eye Steak (or vegetarian alternative) for £10 and any Starter or Dessert from the main menu for £4 each
  4. Not to be used in conjunction with any other offer or promotion
  5. Any disputes must be raised with a member of staff or a member of the management team.
  6. Aspers reserves the right to withdraw and/or amend this promotion at any time.
  7. Aspers World discount does not apply to this offer.
  8. Aspers World is free to join and open to everyone aged 18 and over. Photo ID required.
  9. Whilst stocks last

The Casino MK Friday Special

  1. Offer only available on Fridays
  2. Offer available from 17:00 until 00:00 on the day specified in point a.
  3. The offer is 2 Courses for £17.95* or 3 Courses for £19.95
  4. *2 Course Vegan & Vegetarian Combinations** available for £14.95.
  5. **Applicable menu items for 2 course vegan & vegetarian combinations- Soup of the Day, Antipasti, Mediterranean Penne (vegan version), Caesar Salad (vegetarian version), Baileys Tiramisu, Chocolate, Almond & Pistachio Torte and Sticky Toffee Pudding
  6. Not to be used in conjunction with any other offer or promotion
  7. Any disputes must be raised with a member of staff or a member of the management team.
  8. Aspers reserves the right to withdraw and/or amend this promotion at any time.
  9. Aspers World discount does not apply to this offer.
  10. Aspers World is free to join and open to everyone aged 18 and over. Photo ID required.
  11. Whilst stocks last

Aspers Newcastle - £3 Match Day pints promotion terms and conditions

  1. Open to any Guest at Aspers Newcastle
  2. Offer dates valid on Newcastle United Football home games and Televised Newcastle football Games.
  3. Offer times valid 2 hours before scheduled kick off, during the match and 2 hours after the game has ended.
  4. Selected house drinks during selected times detailed above will be discounted to £3.
  5. Aspers reserves the right to amend the selected drinks at any time.
  6. The promotional period may be extended or reduced at management discretion.
  7. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at Aspers’ Management discretion.
  8. Any disputes must be raised with a member of the Aspers’ Management team.
  9. The promotion is not available to employees of the Aspers UK Holdings Limited group, or anyone associated with the group or its employees.
  10. Aspers accepts no responsibility for any damage, loss, death, or injury of any kind endured by the Aspers World member by way of redemption of the prize.
  11. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.

Aspers Newcastle - Free parking promotion to all members terms and conditions

  1. Open to Aspers World members only, being 18 years or over.
  2. To qualify for the promotion an Aspers world member must have a registered gaming visit on the same day as the car park ticket redemption.
  3. Aspers World Members deemed to be only using the promotion for “free parking” and not visiting the Aspers venue to use its facilities will be removed from the promotion.
  4. Free car parking will be available at Aspers Casino Newcastle, at The Gate Car Park.
  5. The promotional can be extended or reduced at management discretion.
  6. Only one parking voucher can be issued per person per day.
  7. Voucher must be used on day of issue.
  8. Guests can redeem their car parking ticket, at the Cash Desk at Aspers Newcastle.
  9. This promotion is only valid on presentation of a qualifying car parking ticket and must be in a condition that allows the conditions of this promotion to be confirmed.
  10. Car parking tickets will not be redeemed as cash.
  11. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member- at Aspers Management discretion.
  12. Any disputes must be raised with a member of the Aspers Management team.
  13. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  14. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.
  15. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.

Aspers Newcastle Monday night prize draw terms and conditions

Prize Draw:

  1. Open to Aspers World members only (free to join for all those aged 18 or over with photographic ID).
  2. Entry into prize draw is free. No purchase necessary.
  3. Promotion starts Monday 21st February at midday.
  4. Promotion ends TBC.
  5. Daily entries to be collected from Cash desk.
  6. Tickets will be issued as stated: Lion & Rhino members = 3 entry tickets per person per day; Elephant members = 2 entry ticket per person per day and Giraffe members = 1 entry ticket per person per day.
  7. Prize Draw will take place at 23:59 on Monday 28th February and every subsequent Monday until further notice.
  8. Prize Draw tickets available until 23:45 on Monday night
  9. Prize Draw entries will be accepted into the prize draw drum until 23:59 on Monday night.
  10. Participants need to be present to claim their prize.
  11. 10 unique winning tickets will be picked at random from the Prize Draw Drum.
  12. Unless stated otherwise, the winners will be drawn at random from all correct entries received by 23:59 on the day of the draw.
  13. Each winner will be given at least one minute to claim their prize from announcement.
  14. Each of the 10 winners will select an envelope containing a specified amount of cash or a free bet.
  15. The envelopes will contain varying amounts of cash which will total £500 plus 4 x £30 free bet
  16. Cash prizes are: 1 x £200, 1 x £100, 4 x £50 and 4 x £30 free bet.
  17. Winning envelopes will contain a winning cash amount voucher to be redeemed at Cash Desk for cash equivalent.
  18. All winners must be aged 18 years or over without exception.
  19. This prize cannot be transferred to another individual.
  20. Aspers Casino accepts no responsibility for any: Damage, loss, injury or disappointment of any kind endured by any entrant entering the free prize draw.
  21. Not open to employees of Aspers Group Limited or anyone associated with the company or its employees.
  22. The free prize draw entry tickets will be retained by Aspers once entered into the draw.
  23. Any disputes must be raised with a member of staff or the management team.
  24. Management’s decision is final.
  25. By participating, members agree to take part in publicity. Prize winner’s name will be posted on Aspers website www.aspers.co.uk, along with Aspers Facebook and Twitter pages within 48 hours of prize being drawn.
  26. Events may occur that render the free prize draw itself impossible due to reasons beyond the control of Aspers.
  27. Aspers reserve the right to withdraw or amend this free prize draw at any time and without notice.

The Casink MK - Aspers Live first round terms and conditions

  1. Open to Aspers World members only, being 18 years or over.
  2. Aspers Live first round promotion is available at The Casino MK.
  3. This promotion runs on the last Saturday of every month when live music is performed at The Casino MK, from 9pm until midnight.
  4. The Aspers Live first round offer is available to both members and non-members.
  5. When a table for four or more is booked through easy pre orders, each member of the booking will receive their first drink order for free. This is to the maximum of six people.
  6. The free drink can either be any house drink.
  7. This offer will only apply to the first drink for each member of the party (up to 6 people) and not any drinks thereafter.
  8. The offer runs an hour before the acts start and during the acts performance.
  9. The offer ends once the nights act has finished performing.
  10. The promotional period may be extended or reduced at management discretion.
  11. The Casino MK reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at The Casino MK’s’ Management discretion.
  12. Any disputes must be raised with a member of the Casino MK’s’ Management team.
  13. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  14. The Casino MK accepts no responsibility for any damage, loss, death or injury of any kind endured by the Aspers World member by way of redemption of the prize.
  15. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.

Aspers Stratford - Aspers Live first round terms and conditions

  1. Open to Aspers World members only, being 18 years or over.
  2. Aspers Live first round promotion is available at Aspers Casino Westfield Stratford City.
  3. This promotion runs every Friday and Saturday when live music is performed in Terrace bar, from 7pm until midnight.
  4. The Aspers Live first round offer is available to both members and non-members.
  5. When a table for four or more is booked through event bright, the person who’s name is attributed to the booking will receive their first drink order for free.
  6. Only the person who’s name is attributed to the table booking will receive the free drink, not their guests.
  7. The free drink can either be any house drink.
  8. This offer will only apply to the first drink ordered by the person who booked and not any drinks thereafter.
  9. The offer runs an hour before the acts start and during the acts performance.
  10. The offer ends once the nights act has finished performing.
  11. The promotional period may be extended or reduced at management discretion.
  12. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at Aspers’ Management discretion.
  13. Any disputes must be raised with a member of the Aspers’ Management team.
  14. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  15. Aspers accepts no responsibility for any damage, loss, death or injury of any kind endured by the Aspers World member by way of redemption of the prize.
  16. Any guest who is barred or excluded from an Aspers’ casino premises will not be eligible to redeem the offer.

Your Next Visit terms and conditions.

  1. Open to all Aspers World members after each of their first four visits starting from 22nd December 2021, who must be 18 years or over.
  2. First four visit offers are available at Aspers Casino Westfield Stratford City, Aspers Casino Newcastle, Aspers Casino Northampton and The Casino MK.
  3. Each offer has a 30-day redemption period from the date the email was sent.
  4. Only one offer per visit can be redeemed.
  5. Offers included within the next visit emails are stated below:
    • 500 Aspers World Points
    • 750 Aspers World Points
    • £20 match play
    • £25 match play
    • Two free drinks and two free £10 bets
    • Two £20 free bets
  6. To claim 500 Aspers World Points, guests must present the QR code they were emailed to Cash Desk along with their Aspers World card.
  7. To claim 750 Aspers World Points, guests must present the QR code they were emailed to Cash Desk along with their Aspers World card.
  8. To redeem either the £20 match play, £25 match play, two free drinks, two free £10 bets or two £20 free bets, guests must show the corresponding email to Guest Services at Aspers Casino Stratford City and Cash Desk at Aspers Newcastle, Northampton and the Casino MK, along with their Aspers World Card to receive their voucher.
  9. All offers can only be redeemed once.
  10. All offers are non-transferable and cannot be used in conjunction with any other offers.
  11. To claim the free drinks, recipients will need to show their free drinks voucher, handed to them at Guest services Aspers Casino Stratford City and Cash Desk at Aspers Newcastle, Northampton and the Casino MK to their server when ordering at the bar.
  12. The two free drinks must be used by the email recipient and one guest of their choosing. This offer cannot be used to order two drinks for one individual.
  13. The match play and free bet offers can be used for either table games or electronic products. This is the choice of the email recipient.
  14. The promotional period may be extended or reduced at management discretion.
  15. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at Aspers Management discretion.
  16. Any disputes must be raised with a member of The Aspers Management team.
  17. The promotion is not available to employees of the Aspers UK Holdings Limited Group or anyone associated with the group or its employees.
  18. Aspers accepts no responsibility for any: Damage, loss, death, or injury of any kind endured by the customer by way of redemption of the prize.
  19. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer.

Eat, Drink and Play email offer terms and conditions

  1. Open to people who have received the Eat, Drink and Play email, who must be 18 years or over.
  2. Eat, Drink and Play email offer is available at Aspers Casino Westfield Stratford City.
  3. Eat, Drink and Play email offer is only available to the named recipient of the email.
  4. The email recipient will have 30 days from receipt of the email to redeem their offers.
  5. Offers include £10 Free Play and 50% off a meal at Tanzibar.
  6. The 50% off at Tanzibar is for food and does not include beverages (alcohol or soft drinks)
  7. 50% will be taken off the email recipient’s final food bill. Drinks will have to be purchased at full price.
  8. The Tanzibar 50% off offer can be used for up to four people maximum, but the bill must be paid collectively.
  9. This offer is non-transferable.
  10. Both Eat, Drink and Play email offers can only be used once in the 30 day period from receipt of email.
  11. To redeem the 50% off at Tanzibar, the email recipient must show the new business email to their server when ordering.
  12. To redeem the £10 free play, recipients of the Eat, Drink and Play email will need to show their email to Cash Desk.
  13. Eat, Drink and Play email recipients can only claim this offer once.
  14. Eat, Drink and Play email recipients can choose between £10 free play for either tables or electronics.
  15. The offer of £10 free play is only available for 30 days from receipt of the email.
  16. The promotional period may be extended or reduced at management discretion.
  17. Aspers reserve the right to withdraw or amend this promotion at any time, and the promotion may be revoked for any individual member at Aspers Management discretion.
  18. Any disputes must be raised with a member of The Aspers Management team.
  19. The promotion is not available to employees of the Aspers UK Holdings Limited group or anyone associated with the group or its employees.
  20. Aspers accepts no responsibility for any: Damage, loss, death or injury of any kind endured by the customer by way of redemption of the prize.
  21. Any guest who is barred or excluded from an Aspers premises will not be eligible to redeem the offer.

Aspers Northampton Poker Tournaments - Terms and Conditions

Tournaments are in the first floor Poker room. All entrants must be Aspers members.

The Casino MK & Aspers Northampton Sunday roast offer

  1. Sunday lunch offer available from 12noon until 7pm every Sunday in MK & NH
  2. Open to all customers
  3. Not to be used in conjunction with Aspers World discounts
  4. Menu only available on the dates and times specified

The Casino MK £6 cocktail offer

  1. Cocktails available every day
  2. Open to all customers
  3. Cocktails include Mai Tai, Aspers sunrise, strawberry and lime caipirinha, Aperol spritz, apple and elderflower fizz and cherry blush.
  4. Not to be used in conjunction with Aspers World discounts

The Casino MK Matchday offer

  1. £4 per pint, offer includes Amstel, Fosters, John Smiths, Strongbow and 175ml Draught Wine
  2. Available one hour before kick-off and during the game shown on the Large screen.
  3. Not to be used in conjunction with Aspers World discounts

SlotGuru App - Terms and Conditions

Aspers and The Casino MK cannot and will not be liable or responsible for your use of the SlotGuru App and any results. The SlotGuru app provides statistical machine volatility information but not does in any way predict your individual results. Please see terms and conditions of use at www.slotguru.net for further details. This does not affect your statutory rights. Please gamble responsibly.