Welcome to Aspers World

The Aspers Group comprises of four casinos within the UK and also an online casino, Aspers.com. The group is led by Chairman Damian Aspinall and is a 50/50 joint venture between Damian Aspinall and Crown Resorts of Australia.

Howletts Wild Animal Park, founded by Damian’s father John, and its sister park Port Lympne Hotel & Reserve, have become among the world’s leading reserves, not only in the breeding of rare and endangered species, but in the practice of reintroducing animals into the wild.

In 1984, John Aspinall founded the Aspinall Foundation, a not-for-profit organisation dedicated to the protection and preservation of rare and endangered species, which is chaired by Damian who plays an active role in its activities.

During lockdown, we revised our loyalty rewards programme Aspers World including our corporate social responsibility stance. The Aspinall Foundation is now at the centre of what we will be doing in terms of all our fundraising activities.

With physical distancing in place upon reopening of our properties due to COVID-19, we will have safety protocols that will limit some of our facilities initially.

Aspers also works closely with its suppliers and third parties to provide a safer gambling environment in our casinos. To help you enjoy your experience with Aspers and gamble responsibly, our slot machines and electronic gaming terminals now have the functionality to notify you when using your Aspers World card when you have reached a predetermined loss limit*. You will receive a notification on the machine display when your limit is reached, providing you with the opportunity to check that you are still happy to continue.

*Note: the new functionality is not available on our sports-betting and bingo terminals.

Aspers World New Benefits

Aspers World is our loyalty rewards programme, exclusive to our four casinos within the UK; Newcastle, Northampton, Milton Keynes and Stratford.

With Aspers World, you can easily earn Aspers World Points and be rewarded with an array of awesome benefits.

SIX MONTHS TO ENJOY YOUR BENEFITS

Tier levels are reviewed every six months, with regrades taking place within January and July. Due to the temporary closure of all four casinos in 2020, your current tier level has been extended until 30 June 2021. Moving forward, your membership tier will be reviewed based on your Tier Points accrued during a six-month period.

EARN ASPERS WORLD POINTS & REDEEM

Aspers World Points can be earned as you play on table games, slot machines and electronic gaming terminals. Redeem them for FREEPLAY XTRA and FREEPLAY CHIPS or any other reward.

TRACK YOUR POINTS

You can view your Tier Points and Aspers World Points balances via the Aspers World app or at Guest Services.

HOW IT WORKS

Every time you play you will earn Aspers World Points; you can redeem your Aspers World Points across a variety of benefits and rewards including:

FOOD OFFERING

Enjoy a hot or cold selection from our Snack Menus
BEVERAGES

A refreshing drink at our onsite bars.
GAMING

FREEPLAY XTRA on slot machines or electronic gaming terminals or FREEPLAY CHIPS at our live tables.

How to redeem

How to redeem FREEPLAY XTRA

To redeem FREEPLAY XTRA at a slot machine or electronic gaming terminal, simply enter a six-digit pin number (day, month, year of birthday in 01 01 01 format) via the member display screen and choose the amount to redeem.

Balances are redeemable starting from amounts of £1.

How to redeem FREEPLAY CHIPS

To redeem FREEPLAY CHIPS, visit the Cash Desk and hand over your membership card. There is a £5 minimum and played as a single, non-negotiable, bet.

How to redeem food and beverage

To redeem Aspers World Points on food and beverage purchases, simply hand over your membership card at the point of purchase and communicate to an Aspers’ team member how much you would like to redeem.

Aspers World Benefits

Tier Points determine your membership level, with your current tier valid until 30 June 2021.

For further information on earning Tier Points and redeeming Aspers World Points, including the loyalty rewards programme Aspers World terms and conditions, visit Aspers.co.uk or ask for details in casino.

	Giraffe	Elephant	Rhino
Earn Aspers World Points on slot machines, electronic roulette terminals, table games, poker and food and beverage	✓	✓	✓
Earn Tier Points	✓	✓	✓
Redeem Aspers World Points	✓	✓	✓
Ability to earn Aspers World Points when completing feedback surveys	✓	✓	✓
Ability to redeem Aspers World Points for FREEPLAY XTRA on both slot machines and electronic roulette terminals and FREEPLAY CHIPS on the tables	✓	✓	✓
Ability to redeem Aspers World Points for food and beverage	✓	✓	✓
Complimentary tea, coffee and soft drinks while playing	✓	✓	✓
Beverage discount	10%	10%	15%
Snack Bar menu discount	10%	25%	25%
Access to promotions	✓	✓	✓
Ability to redeem Aspers World Points on special events	✓	✓	✓
Complimentary parking			✓
Complimentary Cloakroom access*	✓	✓	✓
50% off day-pass entry to both Port Lympne Hotel & Reserve and Howletts Wild Animal Park**	✓	✓	✓
30% off accommodation at Port Lympne Hotel & Reserve and 20% off food and beverage at Port Lympne Hotel & Reserve^			✓

*Aspers Newcastle does not have a Cloakroom. **Terms and conditions apply to Port Lympne Hotel & Reserve and Howletts Wild Animal Park day access, ask in casino or visit Aspers.co.uk. ^Conditions apply, speak with an onsite representative or visit Aspers.co.uk

The Aspinall Foundation is a UK-based conservation charity, led by the Chairman of the Aspers Group Damian Aspinall.

The Foundation hosts two wild animal parks in Kent; Port Lympne Hotel and Reserve and Howletts Wild Animal Park.

The parks are reservations for both endangered and rare species and, where possible, the Foundation works toward moving animals from the Parks back into protected areas of their natural environment.

Be Recognised at Four Destinations

You can earn and redeem Aspers World Points at all four Aspers Casinos.

Use your Aspers World card to enjoy across multiple venues; no matter where you play, rewards await.