Guest Services

Aspers Northampton

Aspers is a premier entertainment destination for all local and international visitors. We provide patrons with a broad choice of gaming options, restaurant and bar hospitality, live entertainment and other leisure offerings to meet their expectations.

We are currently seeking to recruit an experienced customer service professional for our established site in Northampton. The successful applicant will be expected to meet and greet customers at the Guest Services desk, deal with customer telephone enquiries, actively promote Aspers World by registering new members, recording visits for existing members and advising all customers on the benefits of the Scheme and current promotions.

Skills and Knowledge:

  • 6 months + customer service experience in a customer facing role
  • Computer Literate

Personal Characteristics:

  • Customer Focused
  • Confident in decision making
  • Ability for independent working in a fact paced, high volume environment
  • Able to self- motivate
  • Organised and efficient approach to work
  • Pays attention to detail

Additional Information

The Guest Services role forms part of a 7 day 24 hour operation, as such flexibility is required by the incumbent. There is a minimum expectation that the role will work shifts and this means evening, night and weekend obligations outside of “normal” working hours.

Please note that the vacancy may be removed earlier than the closing date if enough applications are received.

Please send an up-to-date CV to:
Closing date for applications is: Thursday 28th February 2019

Aligned to Gambling Legislation, all applicants must be aged 18 or over to work at Aspers.

Go back